Senior Regulatory Compliance Officer

Greenwich Council; London; On-site; GBP 25,000 - 33,000; Full time

Job summary

The Royal Borough of Greenwich is seeking a Senior Regulatory Compliance Officer, part of a dynamic Trading Standards team focused on consumer protection. This role involves conducting investigations, engaging with traders and consumers, and requires completion of a Level 6 apprenticeship leading to full qualification. Ideal for detail-oriented individuals passionate about safeguarding community interests.

Qualifications

• Attention to detail and excellent organisational skills.
• Ability to handle sensitive information and write reports.
• Completion of Level 6 Trading Standards Professional apprenticeship required.

Responsibilities

• Conduct criminal investigations of rogue traders and tackle counterfeit goods.
• Take statements and conduct interviews with consumers and traders.
• Prepare clear and concise reports and maintain accurate records.

Skills

Attention to detail

Organisational skills

Confidentiality

Communication

Education

Completion of two 'A' levels or equivalent qualification/experience

Job description

Senior Regulatory Compliance Officer, London

Client:

Greenwich Council

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

bb6415f489fe

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

Senior Regulatory Compliance Officer

This is an exciting opportunity for someone interested in investigations and consumer protection to be part of an award winning, dynamic team within the Royal Borough of Greenwich.

You will be an apprentice embedded within the Trading Standards team. Trading Standards enforce regulations that protect customers and good businesses. This includes criminal investigations of rogue traders, tackling counterfeit and unsafe goods, and making sure businesses act fairly within legal requirements.

As a senior Regulatory Compliance Officer you will focus on Trading Standards within a division that covers a wide range of regulatory services.

The role requires an attention to detail as well as the ability to act confidently with a diverse range of traders and consumers. The role will include taking statements from vulnerable consumers, conducting formal interviews of traders, and seizing substantial quantities of illicit goods. The wide range of activities you will engage in will require good organisation skills and an ability to prioritise. You must be able to behave sensitively around others and maintain confidentiality where needed. You will be expected to write your own clear and concise reports and to record your activities accurately on an intelligence database.

It is a requirement of the position that you complete the Level 6 Trading Standards Professional apprenticeship. This will allow you to progress within the Trading Standards Qualification Framework and eventually lead to you becoming a fully qualified Trading Standards Officer (TSO). There is currently a national shortage of TSO’s with a wide range of career opportunities available to qualified TSO’s.

To be eligible for the government funding that is required to complete this programme, you will need to prove:

• You have been a resident in the UK for at least the previous three years before the start of the apprenticeship
• If you have been granted leave to remain status, this must cover the entire duration of the contract

If shortlisted for this post, you will be required to demonstrate that you have sufficient maths and English skills in order to access the apprenticeship course, as well as completion, or expected completion of two “A” levels or equivalent qualification/experience.If you are awaiting your “A” level results a conditional offer of employment can be made. Information on how to do this will be provided when necessary.

Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

Advert Close: All vacancies close at midnight unless otherwise stated.

Full Employment History: A full employment history is required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment.

How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.

DBS: This role requires a Basic DBS.

Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this to help you calculate a pro rata salary.

Our Staff Values: are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.

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Created on 02/06/2025 by TN United Kingdom