Senior Regional Operations Manager - Nottingham (Hiring Immediately)

ZipRecruiter; Nottingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a leading company in the catering industry, where you will oversee operations and ensure high-quality service in a dynamic environment. You'll be responsible for managing a team, ensuring compliance with safety standards, and enhancing customer satisfaction. With a focus on career growth and a supportive culture, this role offers excellent benefits and opportunities to innovate in service delivery. Be part of a company that values inclusion and respect, and helps you thrive in your career while making a positive impact.

Benefits

Contributory pension scheme

Free Parking

Free Meals On Duty

Career Pathways and MyLearning programmes

Exclusive travel discounts

Food shop discounts

Cinema ticket discounts

Wellness and mindfulness classes

Share discounts for friends and family

Qualifications

• Experience in managing catering units and teams effectively.
• Ability to oversee food preparation and service standards.

Responsibilities

• Organising and supervising the unit according to standards.
• Managing food safety and health & safety procedures.

Skills

Contract catering experience

Team management

Food safety procedures

Client communication

Budget monitoring

Job description

Job Description

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including but not limited to:

• Contributory pension scheme
• Free Parking
• Free Meals On Duty
• Grow your career with our Career Pathways and MyLearning programmes
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts at Tesco, Sainsbury's, Morrisons and others
• Up to 44% off cinema tickets for your favourite movies
• Earn Wow Points with every purchase and redeem them across various brands
• Unwind with free wellness, mindfulness, and exercise classes
• Share discounts and offers with friends and family

What you'll be doing:

You will organise and supervise the unit according to the standards required by Compass Group UK & Ireland, the contract specifications, and statutory regulations. You will be responsible for the efficient management of the unit, ensuring a quality service. This includes overseeing food preparation, cooking, and service to meet standards and specifications, and making effective use of resources such as stock, team members, and assets.

Who you are:

Key responsibilities include:

• Providing strategic guidance and managing the business through your team
• Previous experience in contract catering
• Communicating, motivating, and guiding your management team and catering staff daily
• Setting operational responsibilities and monitoring performance
• Taking responsibility for food safety and health & safety procedures in the college catering department
• Communicating regularly with clients
• Completing action plans based on customer satisfaction surveys
• Promoting the unit and acting as a Compass Group advocate
• Managing internal and external stakeholders effectively
• Ensuring all hospitality services meet standards and seeking feedback
• Identifying opportunities for service enhancement and discussing them with your line manager
• Bringing innovation and flair to the service
• Monitoring budgets and trends, and implementing corrective actions when needed
• Delivering customer requirements in line with expectations

About Us

As part of Compass, you'll help feed people, fuel progress, and forge connections across around 6,000 venues. Join us to grow your career with the industry leader, enjoy competitive pay, excellent perks, and unmatched learning and development opportunities at one of the UK's largest businesses.

We at Compass Group UK&I want everyone to feel able to be themselves at work and to have equal opportunities for career progression. We aim to foster a culture of respect and inclusion, valuing everyone's talents, beliefs, backgrounds, and abilities. Our colleagues' well-being and growth are our strength!