Senior Recreation Assistant

TN United Kingdom; Whitstable; On-site; GBP 22,000 - 28,000; Part time

Job summary

Join a vibrant team as a Senior Recreation Assistant at a leading leisure provider. This role is pivotal in ensuring an outstanding customer experience, from managing daily operations to supporting community engagement through health and wellness initiatives. You'll work in a dynamic environment, where your contributions will directly impact the lives of community members. With a focus on personal development and a supportive atmosphere, this position offers a unique opportunity to make a difference while growing your skills. If you're passionate about health and wellbeing, this is the perfect role for you!

Benefits

Complimentary Gym & Swim Membership

Free Eye Tests

Cycle to Work Scheme

Employee Referral Scheme

Enhanced Maternity and Paternity Offer

Qualifications

• Experience in a customer-facing role is essential.
• Proficient in IT, especially Microsoft Office.
• Strong understanding of operational processes in leisure facilities.

Responsibilities

• Lead and direct employees in their duties.
• Support day-to-day bookings and promote opportunities.
• Ensure equipment is maintained and ready for use.

Skills

Customer Service

Teamwork

Analytical Thinking

IT Proficiency (Microsoft Office)

Operational Processes

Solutions-focused

Attention to Detail

Goal Focused

Flexible and Curious

Job description

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Join Us as a Senior Recreation Assistant - Transform Lives By Supporting Your Community To Get Active!

Shift Pattern: Every other Saturday 8.00-4.30pm or/and Every other Sunday 8.00-4.30pm

About Active Life: Active Life is a leading provider in the sport, fitness, and leisure sector, dedicated to creating vibrant, healthy communities across Canterbury. We believe in the power of health and wellbeing to transform lives. Join us in our mission to inspire healthier, happier lives At the stunning, multi-million-pound Kingsmead Leisure Centre.

Your Role: As a Senior Recreation Assistant you will be at the heart of our customer experience, ensuring they have an outstanding experience from the first interaction.

What You'll Do:

• Assume responsibility for the direction of all employees in their various duties.
• Support with onsite day-to-day bookings and promote hirer opportunities
• Plan and set up the day for success, ensuring equipment is maintained and ready for use.
• Be the qualified First Aider on site (Training provided)
• Assist with the supervision of activities/ and if qualified provide coaching support.
• Undertake any other duties as appropriate to the role.

What We’re Looking For:

• Experience in a customer-facing role.
• Ability to deliver excellent customer service and support customers
• Ability to work both independently and as part of a team.
• Proficient in IT (Microsoft Office).
• Strong understanding of operational processes within a busy leisure facility.
• Teamwork and Ownership
• Analytical Thinking
• Solutions-focused with a “make it happen” attitude
• Innovative and detailed-oriented
• Customer-First Mindset
• Drive for Achievement
• Business Awareness
• Goal Focused
• Flexible and Curious

Why Join Active Life?

• Opportunity to work in a dynamic, supportive environment with passionate colleagues.
• Make a tangible difference in the lives of our community members.
• Benefit from ongoing personal development and training.

We care about our team members and offer a range of non-contractual benefits:

• Enhance maternity and paternity offer
• Complimentary Gym & Swim membership at Active Life for you and all members of our household
• Free Eye tests
• Cycle to Work Scheme
• Employee Referral Scheme
• And more!

Ready to Transform Lives? We want to hear from you if you're ready to take on this exciting challenge and drive our success! Click Apply Now to submit your application and join us in transforming lives through health and wellbeing.

Active Life is an equal opportunities employer. We welcome applications from all qualified candidates.