Senior Reconciliations Manager

Vitesse PSP; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading financial services company is seeking a Team Manager for Reconciliations, responsible for overseeing a team and the full reconciliation process. The role demands strong leadership and analytical skills, with the ability to implement process improvements and ensure timely issue resolution. This hybrid position offers flexibility and a focus on engagement and growth.

Benefits

25 days Holiday + Bank Holidays

Contributory pension scheme

Enhanced Parental leave

Cycle to Work Scheme

Private Medical Insurance

Access to Mental Health Counseling

Discounted Gym membership

Financial Coaching

Volunteering leave

Sabbatical after 5 years

Qualifications

• 2 years direct people management in Reconciliations.
• 4 years professional experience in Financial Services.
• Strong analytical, investigation, and engagement skills.

Responsibilities

• Managing daily reconciliation processes and team.
• Leading process improvements and controls.
• Overseeing e-money reconciliations and regulatory responses.

Skills

People Management

Change Initiatives

Analytical Skills

Escalation Practices

Motivational Skills

Organizational Skills

Tools

Excel

Job description

You will be working within the Operations team, reporting to the VP of Operations. You will be responsible for managing the people and processes within Reconciliations (currently a team of 7, based in London and Rotterdam). The team is responsible for reconciling over 500 internal and external accounts and completing daily Safeguarding Calculations.

Responsibilities:

• Managing the daily processes and team responsible for Vitesse's end-to-end reconciliation process.
• Lead, develop and coach the team with a keen focus on engagement and growth.
• Assist the team in the delivery of process improvement and controls across the function, ensuring processes are documented and identifying opportunities to reduce risk and increase scalability.
• Solving complex issues as they arise to make sure Vitesse’s customers receive the best possible service and record keeping is accurate.
• Ensuring key reporting deadlines are met.
• Working with both our internal teams & wider banking network, to ensure all reconciliation matters are resolved timely and accurately.
• Oversight of daily internal and external e-money reconciliations and associated processes.
• Oversight of Safeguarding Calculation and funding requirements.
• Performing reconciliation sign offs and subsequent MI and reporting.
• Escalate items that present risk to the business and assist in the definition of KRI’s, feeding into Exec reporting.
• Ad hoc project work related to reconciliation, including, but not limited to, Product initiatives, Audit, Regulatory responses.
• Identify improvements and implement solutions for operations workflow relating to Reconciliations.
• Partner with Finance to ensure prompt and accurate month-end reporting, seeking opportunities to improve processes.

This role would suit someone with proven experience in both team management and reconciliations.

Skills

• 2 years direct people management in Reconciliations
• 4 years professional experience gained within Financial Services
• Strong motivation / engagement skills
• Understanding of good escalation practices
• Track record of successfully implementing change initiatives
• Strong analytical / investigation skills
• Accustomed to working in a fast-paced environment
• Confidence to work independently but also as part of the wider Operations team
• Intermediate Excel skills
• Organisational skills

• 25 days Holiday per year + Bank Holidays

• Hybrid working arrangements
• Contributory pension scheme
• Enhanced Parental leave
• Cycle to Work Scheme
• Private Medical Insurance through Vitality
• Access to Oliva our Mental Health Therapy partners
• Discounted Gym membership
• Financial Coaching with Octopus Wealth
• 2 days of volunteering leave per year
• Sabbatical after 5 years’ service
• Ongoing Learning and Development to support you reach your career goals

We understand that everyone has their own work rhythm and we believe in a flexible working schedule that supports a healthy work/life balance. We offer a hybrid work approach with 2 days in the office.