Senior Receptionist / Administrative

Clifton Medical Centre; West Bromwich; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare facility in West Bromwich is looking for a motivated GP surgery receptionist. The ideal candidate will have experience in a similar role and be familiar with Systmone. Responsibilities include managing appointments, handling prescriptions, and supporting the healthcare team in a friendly, flexible work environment.

Qualifications

• Previous experience working as a GP surgery receptionist is beneficial.
• Ability to cover all reception positions as necessary.

Responsibilities

• Have thorough knowledge of practice policies and procedures.
• Process appointment requests and deal with home visit requests.
• Handle repeat prescription requests according to practice guidelines.

Skills

Experience as a GP surgery receptionist

Knowledge of Systmone

Administrative skills

Job description

Overview

We are looking for an enthusiastic, hardworking individual to join our currentteam, previous experience of working as a GP surgery receptionist would be beneficial. We have multiple sites and you could be working at any of the sites. We use Systmone and the successful candidate would be required to undertake a number of different administrative roles.

Responsibilities

• To have a thorough knowledge and work in accordance of all practice policies and procedures.
• Pulling and filing notes
• Photocopying as requested
• Scanning/ Coding of hospital letter and results.
• Liaising with members of practice team and community services as necessary
• Handling completed repeat prescriptions to patient and checking names and address.
• Be able to cover all reception positions as necessary.
• Process the day appointment and future appointment requests and assist and direct patients to access the appropriate service or healthcare professional
• Deal with home visit requests.
• Process repeat prescription requests in accordance with practice guidelines.
• We have an experienced team of staff and this post has become available purely due to a retirement of one of our team.
• All team members have a flexible working approach and are available to work different shift patterns as and when required / asked to do so in order to cover annual leave / sickness etc.
• We are a friendly team who work well together and support each other.