Senior Receptionist

The Evolv Collection Restaurants; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A premier hospitality group in London is seeking a dedicated Part Time Senior Receptionist for Quaglino's. You will oversee the reception team, ensuring high standards of service and managing inquiries and reservations. The ideal candidate has experience in a customer-facing role and excels in communication. This position offers growth opportunities within the hospitality sector, along with industry-leading benefits including substantial discounts and wellness support.

Benefits

50% discount at all restaurants

Access to discounts and cashback from top retailers

Employee Assistance Program

UK-based online GP access

Nutritious meals during shifts

Employee of the Month awards

Qualifications

• Proven experience in a customer-facing role.
• Ability to manage multiple tasks effectively.
• Strong interpersonal and communication skills.

Responsibilities

• Oversee the reception team and ensure high standards.
• Manage calls, inquiries, and reservations.
• Foster positive relationships with guests and staff.

Skills

Guest-focused service

Team leadership

Communication skills

Job description

The Role: Senior Receptionist (Part Time)

The Restaurant: Quaglino's

The Location: 16 Bury St, London SW1Y 6AJ

The Salary: £17 - £19 per hour

Why work for us:

Our industry leading benefits have you covered!

• Industry leading pay: We value your expertise and dedication.
• Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
• Exclusive perks: Access to discounts and cashback from top retailers and cinema tickets via the Telus app.
• Financial freedom: Use Wagestream to track earnings, access up to 40% of pay instantly, and save directly from your salary.
• Wellness support: Confidential Employee Assistance Program with a 24/7 helpline and 6 free counselling sessions.
• Total Wellbeing Package: UK-based online GP, mental health counselling, fitness, legal, and financial guidance via WeCare.
• Dental care: Instant advice and prescriptions through Tooth Fairy.
• Nourish your body: Nutritious meals provided during shifts.
• Recognition and rewards: Employee of the Month, Long Service Awards, group incentives, and annual awards night.
• Grow with us: Access to industry-leading training through Evolv Edge.
• Rest: Holiday allowance increases with service length.
• Make a difference: Optional paid volunteering day each year.
• Spread the love: Recommend a friend scheme.

Who we are:

The Evolv Collection, founded in 1991 by Sir Terrence Conran, is a premium hospitality group with iconic restaurants in London, Birmingham, Manchester, and New York. Each brand has its unique heritage and character, committed to excellence and outstanding guest experiences.

Quaglino’s has been a staple of St. James’s since 1929, offering European classics, a wide drinks list, live music, DJs, and private dining rooms.

A bit about what you will be doing:

We are seeking a dedicated, guest-focused Part Time Senior Receptionist to join Quaglino's. You will oversee the reception team, ensuring high standards of service, managing calls, inquiries, and reservations, and fostering positive relationships with guests and staff. This role offers growth opportunities within the hospitality industry.

At The Evolv Collection, we celebrate diversity and support individuals from all backgrounds, cultures, and identities. Join us where everyone is welcomed, valued, and empowered.