Senior Receivables Officer

Suffolk County Council; Lowestoft; On-site; GBP 34,000 - 38,000; Full time

Job summary

Suffolk County Council is seeking a Senior Receivables Officer to join their Finance Team. This role involves managing the Receivables function, ensuring compliance with financial strategies, and leading a team. The successful candidate will play a critical role in supporting the council's financial objectives and making a difference in the community.

Benefits

Generous leave entitlement

Local government pension scheme

Flexible working arrangements

Learning and development opportunities

Employee support networks

Qualifications

• Proven operational delivery of accounting transactional services.
• Experience in debtor account reconciliation.
• Ability to work across teams and organizations.

Responsibilities

• Ensure effective day-to-day running of the Receivables function.
• Manage the Payables and Receivables team.
• Analyse and interpret financial information for the council.

Skills

Interpersonal skills

Analytical skills

Problem-solving skills

Education

4 GCSEs (Grade C or above) including English Language and Mathematics

Tools

Microsoft Excel

Job description

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Job Description

• East Suffolk Council, East Suffolk House Woodbridge, Suffolk IP12 1RT or Riverside Office, Lowestoft, Suffolk NR33 0EQ
• £34,314 to £37,035 per annum Band 6
• Permanent
• 37 hours per week

East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.

Want to work in an organisation where you can truly feel like you are making a difference to people's lives? We have an exciting Senior Receivables Officer role within our Finance Team.

Your role

You will:

• ensure the effective day to day running of the Receivables function within the Payables and Receivables team
• work with colleagues to ensure that the council's medium term financial strategies are delivered and support the council's Strategic Plan
• use professional judgement, skills, and expertise to analyse and interpret financial information and situations, and to give specialist advice and support required by other service areas relating to receivables
• identify when consultation with the Finance Compliance Manager is required and refer issues as appropriate
• work co-operatively and collaboratively with staff in the Finance Team, colleagues across service teams and with external partners and external auditors
• be responsible for the day-to-day line management of the Payables and Receivables team, Receivables Officer(s) and Assistant Receivable Officer(s), including development, performance management and support
• oversee the day to day running of the teams Receivables function to ensure all sales invoices are correctly recorded, payments received are applied to the ledgers in a timely manner, and the debt management process is effectively operated including Breathing Space
• ensure the effective management of the main accounting system unposted sales invoice queue and document archiving sales invoice queues.

What you will need:

• A proven track record in operational delivery of accounting transactional services, and use of accounting applications and working knowledge of Microsoft excel for data analysis and reporting.
• Proven good working knowledge of VAT categorisation. Proven experience of debtor account reconciliation. Ability to collaborate and to work across teams and organisations. Good interpersonal skills with the ability to work successfully with a range of contacts.
• Demonstration of good analytical skills and a proactive approach to problem solving, with attention to detail.
• 4 GCSEs (Grade C or above) or equivalent which include English Language and Mathematics, or significant and demonstrable finance experience working in a similar role at this level.
• The role has a necessity to work within data protection and confidentiality requirements. A commitment to own development and to supporting training and development initiatives.

If you think you have what it takes to be successful in this role, even if you don't meet all the essential requirements, please apply. We would appreciate the opportunity to consider your application.

Why work for us?

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube).

Here are some of the main benefits:

• Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays)
• Local government pension scheme
• Flexible working arrangements
• Learning and development tailored to your role
• A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
• Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

Find more information about what we offer in our benefits brochure (pdf).

These roles will primarily be remotely based, utilising local community assets, but will also involve travel across the district to provide face-to-face services as well as providing client support over the phone and via our digital platform. A full drivers' license and access to a car is essential for this role.

For more information

For an informal discussion regarding this post, please contact Danielle Patterson, Deputy Chief Finance Officer by emailing [e-mail].

Closing date: 9 July 2025.

Interview date: Week commencing 14 July 2025.

How to apply

Step 1 - Read the advert and the Job Description and Person Specification

Step 2 - Complete the Supporting Statement template (docx). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For more information, check out the How to Apply section of our Career Site (URL).

About Us

East Suffolk Council is an exciting place to work and a great place to make a real difference to people's lives, delivering vital services to a quarter of a million people across East Suffolk.

We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.

To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. https://www.youtube.com/watch?v=TSWedQksWt0