Senior Radiology Clinical Support Worker

Cwm Taf Morgannwg University Health Board; Pontyclun; On-site; GBP 22,000 - 24,000; Full time

Benefits offered by this job

a leading pension

generous leave

flexible work

career growth

access to ongoing learning and develop

Job summary

Cwm Taf Morgannwg University Health Board in Wales is seeking a Band 3 Healthcare Support Worker to support Radiology services at Royal Glamorgan Hospital.

You will assist trained staff, respond to routine queries, and help prepare patients for examinations while liaising with teams across CTM.

The role is fixed-term until 31 March 2027 with Welsh language skills being an advantage; flexible working and ongoing learning opportunities are offered.

Qualifications

• General education including numeracy and literacy skills.
• Commitment to undertake NVQ Level 3 in Health and Social Care/Clinical Healthcare Support.
• Welsh language skills are advantageous during shortlisting.

Responsibilities

• Assist trained and medical staff to provide safe care for patients within Radiology.
• Support qualified staff in the numerous disciplines within Radiology using knowledge and skills developed in the role.
• Contribute to service improvements and communication ensuring safe and timely patient care.

Skills

Patient care

Communication

Teamwork

Education

NVQ Level 3 in Health and Social Care/Clinical Healthcare Support

Job description

An opportunity has arisen for an enthusiastic, flexible and motivated Band 3 Healthcare Support Worker with an interest in patient care/Radiology services to join our busy, friendly team.

The post will be based in the Royal Glamorgan Hospital and the successful candidate will be expected to have a flexible approach in order to support other Radiology Departments across the organisation.

The post holder will have a good standard of general education including numeracy and literacy skills, with a commitment to undertake training to NVQ Level 3 in Health and Social Care/Clinical Healthcare Support.

The post holder will be required to act as a pivotal role in the patient pathway within Radiology, supporting clerical and clinical duties as required. They will have the opportunity to work in numerous areas within the department and will be expected to respond to routine queries, provide encouragement, reassurance and care to patients undergoing intimate examinations, and effectively liaise with other disciplines to discuss patient preparation, appointment times, and transport needs.

This post is fixed-term/secondment until 31st March 2027 due to the nature of the project and funding. Anyone wishing to apply for the post as a secondment must seek approval from their Line Manager before applying.

Main duties of the job

• To assist trained and medical staff to provide safe care for patients within Radiology.
• To support qualified staff in the numerous disciplines within Radiology using knowledge and skills developed in the role.
• To contribute to service improvements and communication ensuring safe and timely patient care.

This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to communicate in Welsh during routine clinical situations, such as welcoming patients, discussing straightforward aspects of their care and answering routine questions. If you're comfortable holding everyday conversations in Welsh, we encourage you to apply. Your Welsh language skills will help us provide person-centred care and enable patients to receive services in their language of choice. Have a look at our 'Croeso Candidate' booklet below for more information.

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals.

Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respecto
• We work together as one team

CTM employees enjoy benefits including;

• a leading pension
• generous leave
• flexible work
• career growth
• access to ongoing learning and development

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.