Senior Quality Technician

Reevr; Reading; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading innovator in Engineering is seeking a Senior Quality Technician for their Reading office. This role involves managing customer complaints, leading investigations into quality issues, and ensuring that all products meet high standards. The ideal candidate has at least 3 years of experience in manufacturing, familiarity with quality tools like 8D, and strong collaborative skills across departments. Competitive benefits and career development opportunities are offered.

Benefits

Genuine career development

Excellent benefits

Supportive working environment

Qualifications

• Experience in quality management processes.
• Strong analytical skills to lead investigations.
• Ability to collaborate across multiple departments.

Responsibilities

• Own the quality process and manage customer complaints.
• Lead failure investigations and drive corrective actions.
• Work with production and engineering teams to embed quality.

Skills

3 years' experience in a manufacturing or engineering environment

Proficiency with quality tools (8D, root cause analysis)

Strong understanding of engineering drawings

Tools

ERP systems

MS Office

Job description

Are you passionate about delivering top-tier quality in fast-paced environments? Do you thrive on solving complex problems, improving systems, and being the go-to person for ensuring customer satisfaction? If so, this opportunity could be your next career move.

A leading innovator in the world of Engineering is looking for a Senior Quality Technician to join their high-performing team. You'll be at the heart of customer quality management, investigating issues, leading improvements, and making sure every product that leaves the facility meets world-class standards.

What You’ll Be Doing as their next Senior Quality Technician:

• Own the quality process — manage customer complaints, warranty cases, and in-house rework
• Lead failure investigations — dive into root causes and drive corrective actions using 8D problem-solving tools
• Collaborate across departments — work with production, engineering, and support teams to embed quality across operations
• Support audits and compliance — coordinate internal audits and help maintain robust quality systems
• Be the voice of quality — prepare reports, communicate findings, and lead continuous improvement projects

What You’ll Bring as an experienced Quality professional:

• 3 years’ experience in a manufacturing or engineering environment
• Proficiency with quality tools (8D, root cause analysis), ERP systems, and MS Office
• Strong understanding of engineering drawings, BOMs, and lean manufacturing principles

Why This Role?

• Be part of a forward-thinking, innovation-driven division at the forefront of the industries they serve
• Join a team that values collaboration, accountability, and continuous improvement
• Enjoy genuine career development, excellent benefits, and a supportive working environment

HIT 'APPLY NOW' for your next great step within your Quality Engineering career!