Senior Quality Engineer | Lead Quality & Customer

JAM Recruitment Ltd; Tewkesbury; On-site; GBP 40,000 - 50,000; Full time

Job summary

Pertemps is seeking a Senior Quality Engineer in Tewkesbury, Gloucestershire, to join a well-established manufacturing business on a permanent basis. Salary is £40,000–£50,000 per year, with Monday–Friday days.

You will lead the Quality Inspection Team on the shop floor, own inspection and release decisions, manage customer quality issues, and drive continuous improvement using structured problem-solving tools such as 8D, 5 Whys and Fishbone.

Qualifications

• Senior/Lead Quality Engineer experience in a high-reliability manufacturing environment.
• Experience leading Quality Inspectors or technical quality teams.
• Strong root cause analysis and corrective action skills.

Responsibilities

• Provide strong leadership to the Quality Inspection Team and wider manufacturing operation.
• Take accountability for inspection performance and product release decisions.
• Stop processes where quality is at risk and embed right-first-time standards.
• Serve as senior point of contact for all customer-facing quality matters.
• Lead customer communications regarding non-conformances and corrective actions.
• Present investigation findings, root causes, and improvement plans clearly.
• Lead customer visits, audits, and performance review meetings.
• Drive containment, corrective, and preventive actions to eliminate repeat defects.
• Use quality data to identify risks and opportunities for improvement.
• Lead continuous improvement initiatives to reduce defects and quality escapes.
• Coach and develop Quality Engineers, Inspectors, and teams.
• Ensure compliance with accreditations, customer requirements, and internal quality systems.

Skills

Senior/Lead Quality EngineerExperience

Quality leadership

Root cause analysis

Audits & regulatory quality

Customer quality experience

Data-driven quality

Tools

SPC tools

Quality management software

Root cause analysis tools

Job description

Pertemps is seeking a Senior Quality Engineer in Tewkesbury, Gloucestershire, to join a well-established manufacturing business on a permanent basis. Salary is £40,000–£50,000 per year, with Monday–Friday days.

You will lead the Quality Inspection Team on the shop floor, own inspection and release decisions, manage customer quality issues, and drive continuous improvement using structured problem-solving tools such as 8D, 5 Whys and Fishbone.