Senior Quality Engineer

Drive DeVilbiss; United Kingdom; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

26 days annual leave

28 days annual leave after service

Birthday day off

Pension scheme

Employee assistance programme

Bike2Work scheme

Free onsite parking

Long service recognition

Staff discount

Perkbox access

Job summary

Drive Medical in the United Kingdom is seeking a Senior Quality Engineer to reinforce our Quality Management System, lead CAPAs, and drive improvements across manufacturing and design teams. You will investigate customer complaints, perform root-cause analyses, and ensure compliance with ISO 9001/14001/13485 while mentoring colleagues and shaping best practices.

Joining a collaborative, growth-focused organisation, you will influence quality performance, support audits, and help sustain product

Qualifications

• HNC, BTEC Level 4/5, or equivalent apprenticeship in Engineering or Manufacturing.
• Around 5 years’ experience within Quality Engineering, Quality Assurance or a regulated manufacturing environment.
• Knowledge of quality standards and management systems incl. ISO 9001, ISO 14001, ISO 13485.
• ISO 9001/14001 Lead Auditor qualification.
• Experience leading root-cause investigations and managing CAPAs.
• Strong analytical and problem-solving skills with FMEA, SPC, 8D, 5 Whys and Fishbone methodologies.
• Knowledge of Lean Manufacturing and Six Sigma (Green or Black Belt preferred).
• Proven ability to influence stakeholders and mentor colleagues.

Responsibilities

• Lead investigations into customer complaints and non-conformances, driving CAPAs.
• Coordinate internal audits and support quality performance monitoring.
• Maintain the Quality Management System (QMS) and ensure regulatory compliance.
• Collaborate with Manufacturing, Engineering, Design, Purchasing and Customer Services.
• Mentor QA team members and support workload management and KPI tracking.

Job description

Who We Are at Drive Medical

Drive Medical has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 100 countries around the world.

“Leading the World with Innovative Solutions that Enhance Lives”

Are you a quality-focused professional with a passion for continuous improvement and driving operational excellence? We're looking for an experienced Senior Quality Engineer to join our team and play a key role in ensuring our products and services consistently meet both customer expectations and regulatory standards.

As a Senior Quality Engineer, you will work collaboratively across the business to support and maintain our Quality Management System (QMS), ensuring processes are followed effectively and opportunities for improvement are identified and implemented. You will lead investigations into customer complaints and non-conformances, driving robust corrective and preventive actions (CAPA) that deliver meaningful and sustainable improvements.

Working closely with Manufacturing, Engineering, Design, Purchasing and Customer Services teams, you will coordinate internal audits, support quality performance monitoring, and identify trends that help enhance product quality and customer satisfaction. You will also act as a key point of contact for quality-related matters, deputising for management when required and supporting the wider QA team through effective workload management and KPI monitoring.

What we’re looking for:

• HNC, BTEC Level 4/5, or equivalent apprenticeship in Engineering or Manufacturing.
• Around 5 years’ experience within Quality Engineering, Quality Assurance or a regulated manufacturing environment.
• Strong knowledge of quality standards and management systems, including ISO 9001, ISO 14001 and ISO 13485.
• ISO 9001/14001 Lead Auditor qualification.
• Experience leading root-cause investigations and managing CAPAs.
• Strong analytical and problem-solving skills, with experience using FMEA, SPC, 8D, 5 Whys and Fishbone methodologies.
• Knowledge of Lean Manufacturing and Six Sigma principles (Green or Black Belt preferred).
• Proven ability to influence stakeholders and mentor colleagues.

This is an excellent opportunity to join a collaborative and forward-thinking organisation where you'll have a direct impact on product quality, customer satisfaction, and continuous improvement across the business.

Why You’ll Love Working With Us

• We’re not sharing the salary just yet, but it’s competitive and worth talking about. What really makes us stand out is how proud our team is of the work they do. We make sure that dedication is recognized, not just with pay, but with great benefits and support.
• Generous Annual Leave - 26 days to start, rising to 28 with service, plus your birthday off every year! You can also buy, sell, or carry over leave to suit your lifestyle.
• Pension Scheme - Helping you plan for a secure future.
• Employee Assistance Programme - Free, confidential support for your mental, emotional, and financial well-being.
• Bike2Work Scheme - Save money and stay healthy with tax-efficient bike purchases.
• Free Onsite Parking - No stress, no extra cost.
• Long Service Recognition - We celebrate your loyalty and contributions.
• Staff Discount - Enjoy great savings on our products.
• Perkbox Access - Unlock a world of perks, discounts, and rewards to make life a little sweeter.

*Eligibility for some benefits depends on length of service

Equal Opportunities Statement

At Drive Medical, we are proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, and we ensure that no individual is treated less favourably on the grounds of race, colour, nationality, ethnic or national origin, ***, marital or civil partnership status, religion or belief, age, sexual orientation, gender identity, or disability.

We comply fully with all applicable legislation governing non-discrimination in every location where we operate. Our recruitment and selection processes are regularly reviewed to ensure fairness, consistency, and that all candidates are assessed solely on the basis of their skills, qualifications, and experience relevant to the role.

Please note: All successful applicants will be required to provide proof of their eligibility to work in the UK and supply accurate reference details covering their recent employment history. Certain roles may also be subject to an Enhanced DBS (Disclosure and Barring Service) or PVG (Protecting Vulnerable Groups) check.