Senior Quality Engineer

Mirus As; Hingham; Remote; GBP 65,000 - 75,000; Full time

Benefits offered by this job

Enhanced company pension

25 days annual leave + birthday day

Option to buy extra leave

Agile working with flexible start/fin

Early finish on a Friday

Christmas shutdown

Job summary

Mirus Aircraft Seating Ltd in Hingham, Norfolk, is recruiting a Senior Quality Engineer to drive quality systems and continuous improvement across aerospace manufacturing. You will lead QMS development, audit programs, and non-conformance investigations while ensuring regulatory compliance and customer satisfaction.

The role requires extensive experience with ISO and aerospace standards, lean methods and FAI knowledge, with travel as needed.

Qualifications

• Degree level or higher, desirable in business and/or technical disciplines.
• Experience in a highly regulated manufacturing environment.
• Extensive experience of ISO9001, AS9102, AS9100, ISO17025, CAA Part 21G & J.
• FAI knowledge and understanding.
• In-depth knowledge of quality management systems and regulatory frameworks.
• Experience using Lean / Quality tools (8D, FMEA, SPC, MSA) in manufacturing.
• Knowledge of CI techniques and process mapping.

Responsibilities

• Act as deputy for the Quality & Compliance Manager when needed; support QMS development and maintenance.
• Establish and oversee quality manuals, procedures, and processes for aerospace standards.
• Lead documentation such as PFMEAs, flowcharts, first article inspections, and work instructions.
• Oversee internal audit and surveillance programs and address weaknesses.
• Monitor QMS effectiveness and update procedures with functional owners.
• Investigate non-conformances and manage root cause corrective actions.
• Manage customer quality concerns and surveillance audits.
• Lead cross-functional teams to drive corrective or improvement actions.

Skills

ISO9001 knowledge

AS9100 knowledge

Quality engineering

Lean tools

FMEA

Root cause analysis

Education

Bachelor's degree or higher in Engineering or related field

Tools

QMS software

Job description

LOCATION: Hingham, Norfolk (NR9) – Office based role
DEPARTMENT: Quality
SALARY: Competitive
HOURS: Full time/permanent - 37 hours per week (Mon – Thurs: 8hrs/ Fri: 5 hrs – finish early)

About the role

As our Senior Quality Engineer, you will play a pivotal role in ensuring Mirus and our products meet the highest quality standards, driving down quality costs while enhancing customer satisfaction. You’ll be integral in upholding procedures and processes, making a lasting impact within our rapidly growing organization as you help shape the future of Mirus.

You will take the lead in developing and implementing continuous improvement initiatives for our quality systems, ensuring full compliance with relevant regulations and industry standards. Additionally, you will support, maintain, and generate documentation in line with these standards, while providing independent oversight and stepping in as a delegate for the Quality and Compliance Manager when needed.

Your expertise will guide the use of structured problem-solving tools and risk management techniques to address non-conformances across all areas. You’ll leverage analytics to identify improvement opportunities, resolve issues, minimize errors, reduce variation, and ultimately enhance customer satisfaction.

In your role as our Senior Quality Engineer, you will:

• Acting as a deputy and delegate for the Quality & Compliance Manager when needed.
• Supporting the development, implementation, maintenance, and promotion of the Quality Management System (QMS) across the organization, ensuring alignment with legislative, regulatory requirements, customer needs, and business objectives.
• Establishing and maintaining quality manuals, expositions, procedures, and processes to ensure compliance with aerospace standards and regulations.
• Leading, compiling, assisting, and maintaining critical documentation, including quality plans, PFMEAs, flowcharts, AS9102 first article inspection reports, and work instructions.
• Establishing and overseeing the internal audit and surveillance program in line with approvals and certifications, ensuring identified weaknesses are addressed, and processes are improved as needed.
• Continuously monitoring the QMS to ensure its effectiveness, conducting periodic reviews with functional owners, and updating procedures and processes as required.
• Investigating and managing non-conformances and occurrence reports, leading root cause analysis and corrective actions using structured problem-solving techniques to resolve issues.
• Managing customer quality concerns and overseeing customer surveillance audits.
• Leading corrective or improvement actions, facilitating cross-functional teams to drive success and achieve objectives.
• Facilitating non-conformance (NC), root cause corrective actions (RCCA), and continuous improvement activities across various business functions.

About you

To support Mirus Aircraft Seating in our continued growth, you will bring your expertise in Quality Engineering, a sharp eye for detail, strong problem-solving skills, and a commitment to operational excellence. In addition, you will possess the following skills, experience, qualifications, and attributes:

• Degree level or higher, desirable in business and/or technical disciplines.
• Experience in a highly regulated manufacturing environment.
• Extensive experience of ISO9001, AS9102, AS9100, ISO17025, CAA Part 21G & J.
• FAI knowledge and understanding.
• In-depth knowledge and understanding of quality management systems and associated regulatory frameworks.
• Demonstrable experience using Lean / Quality tools (Inc.. 8D methodology, FMEA, SPC, MSA, etc ) within a manufacturing environment.
• Knowledge of Continuous Improvement Techniques.
• Process mapping and creation of standard work / operating procedures and processes and policies.
• Able to read, understand and interpret engineering information.
• Able to coach, mentor and communicate compliance requirements.
• Experience in quality roles, within an aerospace, automotive or similar highly regulated manufacturing environment.
• Experience in the Defense/Aerospace Quality Standards and requirements.
• Experience in the development of personnel.

Personal skills / attributes:

• High level of personal accountability and a strong bias for action.
• Excellent report writing and verbal communication skills.
• Methodical and organized, with an ability to meet demanding deadlines.

Eligible to work in the UK and ability to work flexible hours, as required.

This position may require travel and the individual must hold a current passport and be willing to undertake short and long haul travel on an as required basis.

At Mirus, we’re committed to creating a welcoming environment for all applicants. If you require any reasonable adjustments during your interview process, please let us know.

Founded in 2015, Mirus Aircraft Seating Ltd has grown rapidly to become a leading aircraft seating OEM, with operations in the UK, Malaysia and China.We seek excellence at every step, from conception to delivery and beyond.

“Excellence is to do a common thing in an uncommon way, by those who dare to challenge the accepted norm.”

We believe form, function, innovation, sustainability, and the best possible passenger experience are all mutual cornerstones of success when putting pen to paper on a new design and delivering to our airline customers.

Along with our proven record of delivering large and small scale OEM and airline retrofit programs to some of the biggest names in the industry, we are committed to bringing the highest quality seating and unparalleled service to our customers.

ABOUT OUR BENEFITS

We offer some fantastic benefits including:

• Enhanced company pension. Up to 8% contribution (4% employee/ 4% employer)
• 25 days annual leave with an additional day off on your birthday, plus bank holidays
• Option to buy one week’s additional annual leave each year
• Agile working. Flexible start and finish
• Early finish on a Friday
• Full company Christmas shut down
• Training and development
• Generous family friendly benefits
• SimplyHealth (covers opticians, dental and GP)

At Mirus, we’re committed to creating a welcoming environment for all applicants. If you require any reasonable adjustments during your interview process, please let us know.