Senior Quality Engineer

Deep Sea Electronics Ltd; Filey; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Life Insurance

Enhanced Maternity/Paternity pay

5% Pension contributions

Companywide performance based annual""

25 days holiday + Bank Holidays

Job summary

Deep Sea Electronics Ltd is seeking a Senior Quality Engineer to provide technical leadership for quality activities across the business, driving customer and supplier quality, audits, and continuous improvement while mentoring teams and ensuring robust processes.

The role requires extensive manufacturing quality experience, ISO9001 expertise, root cause analysis, PFMEA and collaborative cross-functional work to support new product introductions and operational excellence.

Qualifications

• Advanced ISO9001 quality management system knowledge.
• Experience in manufacturing quality systems and audits.
• Experience leading quality improvement projects.
• Experience managing customer and supplier quality issues.
• Internal and external audit leadership experience.
• Data analysis, reporting and KPI tracking skills.

Responsibilities

• Provide technical leadership for quality activities across the business.
• Lead investigations into significant quality issues and customer complaints.
• Drive continuous improvement culture and mentor teams.
• Manage customer and supplier quality management and audits.
• Maintain ISO9001 system and lead internal audits.
• Analyse quality trends and drive corrective actions.

Skills

ISO9001 knowledge

Manufacturing quality systems

Root cause analysis

Supplier quality management

Customer quality management

Audit planning & execution

Leadership & influencing

Cross-functional leadership

Data analysis & reporting

Project experience

Education

HNC/HND/Degree in Engineering/Manufacturing/Quality

Job description

Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems. With over 200 employees across four continents, we supply our products to customers in more than 150 countries, both directly from our UK head office and through a well‑established international distributor network.

The Senior Quality Engineer will provide technical leadership and strategic direction for quality activities across the business, ensuring robust standards, effective processes and a strong culture of continuous improvement. This role will lead customer quality management, supplier quality improvement, internal and external audit programmes, complex quality investigations, continuous improvement initiatives and compliance activities. Acting as the primary escalation point for significant quality matters, the Senior Quality Engineer will also provide mentoring, technical guidance and support to quality and operational teams.

Key Duties & Responsibilities

Quality Leadership

• Provide technical leadership for quality‑related activities across the business
• Act as the lead investigator for significant quality issues and customer complaints
• Drive a culture of continuous improvement throughout the organisation
• Mentor and coach Quality Engineers and operational teams

Customer Quality Management

• Act as the primary quality contact for key customers
• Lead customer complaint investigations and corrective actions
• Coordinate customer quality audits and responses
• Present quality performance data and improvement plans to customers where required

Supplier Quality Management

• Develop supplier quality improvement strategies
• Conduct supplier quality reviews and performance assessments
• Support supplier approval and development processes

Quality Systems & Compliance

• Maintain and continuously improve the Quality Management System
• Lead internal audit programmes
• Ensure compliance with ISO9001 and applicable regulatory requirements
• Manage quality system documentation and process effectiveness reviews
• Lead cross‑functional improvement projects
• Facilitate root cause analysis using structured quality tools
• Develop corrective and preventive action programmes
• Analyse quality performance trends and recommend improvement activities

Product & Process Quality

• Support New Product Introduction activities
• Review quality risks associated with new products and suppliers
• Lead PFMEA and Control Plan reviews
• Support process capability and quality planning activities

Reporting & Management Information

• Produce monthly quality performance reports
• Analyse KPI trends and identify improvement opportunities
• Report significant quality risks and opportunities to senior management

Requirements

• Advanced ISO9001 Quality Management System knowledge
• Manufacturing quality systems experience
• Root cause analysis and problem‑solving methodologies
• Supplier quality management
• Customer quality management
• Audit planning and execution
• Leadership and influencing skills
• Advanced problem‑solving capability
• Ability to lead cross‑functional teams
• Data analysis and reporting skills
• Strong organisational and planning capability
• Significant experience within a manufacturing quality environment
• Experience leading quality improvement projects
• Experience managing customer and supplier quality issues
• Internal and external audit leadership experience
• Experience implementing corrective action programmes
• HNC/HND/Degree in Engineering, Manufacturing or Quality‑related discipline
• 25 days holiday + Bank Holidays
• Life Insurance
• Enhanced Maternity/Paternity pay
• 5% Pension contributions
• Companywide performance based annual bonus scheme

DSE is an equal opportunity employer. A copy of our statement is available on request.

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