Senior Quality Control Leader – Retail & Apparel

Debenhams Group; Burnley; Hybrid; GBP 42,000 - 62,000; Full time

Job summary

Debenhams Group is transforming into a leading digital department store, growing a marketplace of partner brands while maintaining high quality standards across fashion, beauty and home. We seek a hands-on Quality Control Leader to guide a team, drive audits, and ensure products meet rigorous quality criteria.

You will collaborate with production, design and sourcing to address quality concerns, implement corrective actions, and develop robust quality procedures.

Qualifications

• Significant experience in quality control, product inspection or quality management within retail, garment, textile or product-based environments.
• Strong knowledge of product quality standards, inspection procedures and QA processes.
• Proven experience leading or developing a Quality Control team.

Responsibilities

• Lead and guide quality control specialists, providing training, direction and support for consistent evaluations.
• Conduct post shipment inspections and audits from returns analysis and customer complaints.
• Identify and document defects with clear descriptions; record results in designated systems with detailed reports.
• Ensure products adhere to industry regulations, standards and safety guidelines; stay updated on requirements.
• Analyse quality data and trends to drive informed decisions and corrective actions.

Skills

Quality leadership

Inspection & QA

Data analysis

Regulatory awareness

Communication

Cross-functional collaboration

Job description

Debenhams Group is transforming into a leading digital department store, growing a marketplace of partner brands while maintaining high quality standards across fashion, beauty and home. We seek a hands-on Quality Control Leader to guide a team, drive audits, and ensure products meet rigorous quality criteria.

You will collaborate with production, design and sourcing to address quality concerns, implement corrective actions, and develop robust quality procedures.