Senior Quality Control Leader - Elevate Retail Quality

Debenhams Group; Burnley; On-site; GBP 42,000 - 56,000; Full time

Job summary

Debenhams Group is transforming into a leading digital department store, seeking a Quality Control Lead to guide and develop the QC team and ensure consistent product quality across fashion, beauty and home lines.

You will conduct post-shipment inspections, document defects, and drive improvements through data analysis and corrective actions, working with suppliers and internal teams to maintain high standards.

Qualifications

• Significant experience in quality control, product inspection or quality management in retail or garment environments.
• Strong knowledge of product quality standards, inspection procedures and QA processes.
• Proven experience leading or developing a QC team with coaching and guidance.
• Excellent attention to detail and ability to identify defects and non-conformities.
• Experience liaising with cross-functional teams to address quality concerns.

Responsibilities

• Lead and guide quality control specialists, providing training, direction and support.
• Conduct post shipment inspections and audits from returns analysis and complaints.
• Record results in designated systems and generate detailed reports.
• Ensure products meet industry regulations, standards and safety guidelines.
• Analyse quality data and trends to drive corrective actions and improvements.
• Collaborate with production, design and sourcing to address quality concerns.
• Identify root causes and support implementation of corrective actions.
• Participate in training to improve inspection skills and quality practices.

Skills

Quality control

Team leadership

Quality standards

Analytical skills

Attention to detail

Inspection procedures

Regulatory compliance

Supplier coordination

Communication

Problem solving

Tools

Microsoft Office

Quality management system

Job description

Debenhams Group is transforming into a leading digital department store, seeking a Quality Control Lead to guide and develop the QC team and ensure consistent product quality across fashion, beauty and home lines.

You will conduct post-shipment inspections, document defects, and drive improvements through data analysis and corrective actions, working with suppliers and internal teams to maintain high standards.