Senior QA & Information Systems Lead

Beighton; Sheffield; On-site; GBP 65,000 - 85,000; Full time

Job summary

Sheffield City Council is seeking an experienced Quality Assurance and Information Systems Team Manager to lead our QA and system testing function. You will shape how quality is embedded in digital change and manage a team delivering testing across a portfolio of projects.

You will provide leadership, plan capacity, oversee testing activities and report evidence-based assurance to stakeholders while ensuring compliance, security and accessibility throughout delivery.

Qualifications

• Advanced knowledge of software testing, quality assurance and defect management.
• Experience of digital delivery and the transition of systems into live service.
• Effective people leadership, workload management and resource-planning skills.
• Ability to work across business-critical applications, integrations and supplier-supported solutions.
• Confidence in challenging assumptions and maintaining independent professional judgement.
• Strong communication and influencing skills, with the ability to explain complex risks clearly.
• Commitment to secure, accessible, traceable and auditable testing practice.
• Ability to balance delivery pressures with service quality, statutory responsibilities and the consequences of system failure.

Responsibilities

• Provide day-to-day leadership and line management for QA System Test Analysts, setting objectives, allocating work and supporting their development and wellbeing.
• Plan team capacity and deploy specialist testing resources according to service criticality, risk, deadlines and organisational priorities.
• Oversee test strategy, test planning and execution, defect management, user acceptance testing support, evidence capture and readiness assessments.
• Manage competing priorities, resolve delivery barriers and escalare issues requiring changes to funding, scope or timescales.
• Provide management oversight of critical defects, recurring failures and unresolved risks.
• Own and continuously improve QA standards, frameworks, templates, controls and reporting arrangements.
• Ensure testing activity supports information governance, data protection, security, accessibility, records management and relevant payment controls.
• Promote the effective use of testing tools, reusable assets and automation.
• Act as the senior testing contact for service leads, project managers, technical teams, business users, governance colleagues and external suppliers.
• Translate complex quality findings into clear options, impacts and recommendations for technical and non-technical decision-makers.

Skills

Quality Assurance

System Testing

People leadership

Test strategy

Risk management

Stakeholder communication

Job description

Sheffield City Council is seeking an experienced Quality Assurance and Information Systems Team Manager to lead our QA and system testing function. You will shape how quality is embedded in digital change and manage a team delivering testing across a portfolio of projects.

You will provide leadership, plan capacity, oversee testing activities and report evidence-based assurance to stakeholders while ensuring compliance, security and accessibility throughout delivery.