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Senior QA Engineer

Nando's UK & IRE

Greater London

On-site

GBP 50,000 - 70,000

Full time

Yesterday

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Job summary

Join a leading company as a Senior QA Engineer in London, where you'll enhance the online customer experience through innovative testing strategies. Collaborate with a dynamic tech team to ensure quality in web applications and online ordering systems. This role is pivotal in shaping the future of Nando’s digital presence, focusing on automation, accessibility, and performance.

Qualifications

Experience testing modern web applications built with React, Next.js, TypeScript.
Proven experience leading QA automation for complex web products.

Responsibilities

Own the QA vision for our website and online-ordering products.
Build a maintainable automated test framework with longevity in mind.

Skills

Testing

Automation

Collaboration

Accessibility

Tools

Playwright

React

Next.js

TypeScript

GraphQL

GCP

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Nando’s has been in the UK and Ireland since 1992, and we’ve grown from a single takeaway store in Ealing, London to over 500 restaurants across all locations.

Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando’s: from our employees, communities, founders, and suppliers — but most importantly, our customers.

Whilst we always look back on our history and story with pride, the story is still evolving. We have recently been growing our digital capabilities to ensure the Nando’s experience remains relevant to modern-day customers.

You will be joining a tech team that has grown in the past few years and is determined to enable change within the restaurant industry by bringing innovative thinking and the latest technology tools and practices to solve some of its most complex problems.

The Customer Web Experience Team

We are seeking a Contract Senior QA Engineer to join our Customer Web Experience team. Our remit is to bring the Nando’s brand to life with a brilliant web presence.

We look after the nandos.co.uk (and Ireland) web presence. The role will support the full replatform to a modern stack and new CMS (Storyblok). It’s an exciting time to join if you’re interested in building beautiful, accessible, and web-performant customer experiences.

Our team owns the customer Online Ordering Web Experience — whether it’s delivery, click‑and‑collect, or order‑at‑table — and we’re pushing it to be genuinely world‑leading.

Responsibilities

You will:

Own the QA vision for our website and online-ordering products – design the automation strategy, define the standards, implement the vision and evangelise best practice.
Consider post-deployment monitoring as a core area of the ongoing quality strategy.
Build a maintainable automated test framework (Playwright) with longevity in mind – clean code, clear docs, low flake rate, sensible trade-offs.
Blend automation with exploratory/manual QA during the re-platform project, ensuring speed doesn’t outweigh quality.
Investigate and share smart, AI-assisted approaches to end-to-end testing where they add genuine value (e.g. self-healing tests, AI-driven test-data generation).
Champion accessibility as “Everyone is Welcome” – bake automated checks and targeted manual audits into the pipeline, and own end-to-end compliance with the EU Accessibility Act so the site lives up to our inclusivity promise now and into the future.
Collaborate with engineers, designers and product in an agile squad – planning test coverage early, pairing on tricky scenarios and championing accessibility and performance.
Report clear, actionable insights on quality metrics, release readiness and production issues.

You Have:

Experience testing modern web applications built with React, Next.js, TypeScript, GraphQL, Vercel.
Proven experience leading QA automation for complex web products, writing robust Playwright tests in TypeScript.
Hands-on knowledge of CI/CD pipelines (GitHub Actions preferred), plus a solid grasp of GCP or another major cloud platform.
Comfort switching between automated and manual testing – you know when to automate and when to explore.
Strong foundations in testing types: functional UI/API, integration, performance, accessibility, and security.
Exposure to visual-regression tooling integrated into the pipeline.
Experience working with observability tools (e.g., monitoring logs, distributed tracing, and alerting mechanisms).
A habit of leaving things better than you found them – tidy frameworks, readable docs, repeatable processes.

You Might Have:

Experience with web migrations or large-scale CMS migrations.
Opinions on how Gen-AI can (and can’t) speed up quality workflows.

You Are

Collaborative, constructive and kind – feedback and code reviews come with empathy.
Pragmatic: you balance “perfect test pyramid” theory with the realities of moving quickly and long-term maintainability.
Comfortable talking to engineers, designers and stakeholders alike, translating defects into plain English and next steps.

Everyone is Welcome:

At Nando’s, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando’s.

We’re committed to creating an inclusive and respectful culture for all – including our existing and future Nandocas, partners and suppliers, customers, and the communities we are a part of.

We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background, or outlook on life.

We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Contract

Job function

Job function
Information Technology
Industries
Hospitality, Software Development, and Technology, Information and Media

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