Senior Property Sales Executive

www.findapprenticeship.service.gov.uk - Jobboard; North East; Hybrid; GBP 41,000; Full time

Job summary

A leading housing provider is looking for a Senior Property Sales Executive to guide customers and manage a small team in Newcastle Upon Tyne. This hybrid role involves enhancing the customer experience in property sales while leading a team of Sales Executives. The successful candidate will benefit from extensive leave, a health cash plan, and other perks. Join us and help change customers' lives for the better!

Benefits

Generous 34 to 39 days leave

Health cash plan

Pension scheme with life insurance

High street discounts

Career growth opportunities

Qualifications

• Experience in managing tenant sales, property sales progression.
• Proven experience improving customer satisfaction.
• Good working knowledge of compliance standards.

Responsibilities

• Lead and guide a team of Sales Executives.
• Manage the end-to-end sales process.
• Write and review sales listings and materials.

Skills

End-to-end tenant sales

Customer satisfaction improvement

Compliance standards knowledge

Reporting and data management

Leadership skills

Sales activity planning

Tools

Salesforce

Customer Relationship Management tools

Job description

Senior Property Sales Executive

Hybrid working from One Strawberry Lane, Newcastle Upon Tyne, from home and across our property portfolio

Permanent, full time (37.5 hpw)

£40,500 per annum plus great benefits including Health Cash Plan

Home, a place where you belong

In our exciting new role of Senior Property Sales Executive, you’ll lead from the front, guiding customers and our colleagues as the go-to expert in everything from shared ownership to staircasing, tenant sales and retirement sales. You’ll be our expert, coach, and fixer, helping us hit our targets while delivering an experience customers say is “outstanding.”

If you want to guide a brilliant team, improve how we work, and be a key part of something that changes customers lives, we’d love you to join us!

Typical day as Senior Property Sales Executive (know as Statutory Sales internally)

• Leading and guiding a small team of Sales Executives and Assistants, supporting complex cases and helping your team to build their confidence and knowledge through regular coaching.
• Managing and driving the end-to-end sales process, making sure every transaction is smooth, compliant, and leaves customers feeling supported as they take the big step towards owning their home.
• Writing and reviewing sales listings, materials, digital content and campaigns to make sure they’re accurate, engaging, customer-friendly, and land on time.
• Keeping trackers, forecasts and performance data updated so we stay on track, spot risks early and ensure sales transactions run smoothly.
• Championing smarter ways of working, helping us use digital tools like Salesforce and Marketing Cloud to save time and deliver great service.
• Representing our statutory sales team at events and meetings, bringing our work to life and showing how we help customers and communities thrive.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for a top 10 Great Place to Work in the UK Employer!

You have

• Experience in end-to-end tenant sales, property sales progression, including staircasing, resales, assignments and retirement sales, ideally within affordable home ownership.
• Proven experience managing end-to-end sales campaigns and improving customer satisfaction through proactive engagement.
• Good working knowledge of compliance standards, relevant regulations and affordable housing rules.
• Excellent reporting and data management skills, with expertise in maintaining accurate sales records and using Customer Relationship Management tools like Salesforce. Able to interpret sales data to generate insights that drive performance improvements.
• Strong leadership skills, able to motivate and coach colleagues and deliver high performance. Previous leadership experience, either in a formal role or through mentoring and coaching others.
• Prospecting and lead generation, nurturing experience in sales activity planning and organisation skills.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details

• 37.5 hours per week. You’ll manage your own diary.
• This is a hybrid role and you’ll spend a minimum of two days in the office, others working at home or across our property locations where required.
• Able to use technology for keeping accurate records, online advertising and marketing, producing reports and collaborating with customers and colleagues.
• A full current driving licence as you’ll travel around a regional property portfolio and will cover your mileage to do that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39 days leave, able to buy 5 days leave and time off for volunteering!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Generous pension scheme with life insurance of 3x salary
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Explore our benefits in detail on our website.

Find out more

Click APPLY NOW to see our Senior Statutory Sales Executive Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at [e-mail]