Senior Property Portfolio & Operations Manager

JR United Kingdom; Hemel Hempstead; On-site; GBP 55,000 - 60,000; Full time

Job summary

Une entreprise de développement immobilier bien établie recherche un Senior Property Portfolio & Operations Manager pour superviser un portefeuille de plus de 850 unités. Le candidat idéal doit avoir une expérience en gestion de blocs et en conformité des baux, en plus d'une possibilité de bonus substantiel basé sur la performance. Ce rôle est conçu pour se développer en un poste de leadership stratégique au sein de l'entreprise.

Qualifications

• Antécédents prouvés en opérations immobilières et conformité des baux.
• Expérience dans la gestion de portefeuilles résidentiels.
• Compréhension des structures de charges de service et de la conformité.

Responsibilities

• Surveiller les opérations quotidiennes d'un portefeuille de 850+ unités.
• Gérer les services de bloc et la conformité des entrepreneurs.
• Préparer des mises à jour opérationnelles pour les réunions du conseil.

Skills

Property operations

Block management

Leasehold compliance

Service charge structuring

Operational performance

Commercial awareness

Education

MRICS

MARLA

Job description

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Senior Property Portfolio & Operations Manager, hemel hempstead

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Client:

Macdonald & Company

Location:

hemel hempstead, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Senior Property Portfolio & Operations Manager
Location: London (with travel to surrounding areas)
Salary: £55,000 – £60,000 + up to 25% bonus
Full-time, permanent
Work Model: On-site, Monday to Friday (with occasional weekend availability)
Macdonald and Company are exclusively partnered with a privately held real estate investment and development business to appoint a Senior Property Portfolio & Operations Manager.
The business is family-led and commercially driven, with a diverse and expanding portfolio that includes residential blocks, mixed-use schemes, and a growing number of institutional leasehold arrangements.
The role reports directly into the board and is viewed as a strategic hire, with a clear pathway toward leading the operational side of the business within the next 3–5 years.
Key Responsibilities:
• Oversee the day-to-day operations of a residential and mixed-use portfolio (850+ units and growing)
• Manage block services, service charges, and contractor compliance
• Drive operational performance through interpretation of KPIs and yield targets
• Lead on void reduction, maintenance oversight, and lease compliance
• Support the structuring and negotiation of commercial-style leases with care providers, housing associations, and local authorities
• Prepare operational updates and reports for weekly board meetings
• Coordinate with internal teams and external agents to ensure high performance and minimal disruption across the portfolio
• Contribute to upcoming development and expansion projects, including the mobilisation of a 100-unit residential scheme
The Ideal Candidate:
• Has a proven track record in property operations, block management, and leasehold compliance
• Brings experience working with institutional or non-AST lease agreements (e.g. care, housing associations, or council leasing models)
• Understands service charge structuring, performance benchmarking, and compliance frameworks
• Is comfortable operating at both strategic and hands-on levels
• Demonstrates commercial awareness and a practical understanding of property-related financial targets (e.g. monthly rent roll, void impact)
• Is seeking an opportunity to grow into a senior leadership role and contribute to the scaling of a high-value portfolio
Desirable Backgrounds:
• Build to Rent, Housing Associations, Principal-Led Developers, Family Offices, Real Estate Investment Firms
• Experience in launch and mobilisation of resi schemes or portfolio acquisitions
• MRICS, MARLA, or equivalent professional qualifications are an advantage
This role is exclusively managed by Vianney Dinnall-Sadler. For a confidential discussion, please apply with your CV or reach out directly to arrange an introductory conversation.