Senior Property Manager: Maintenance Operations

Morrisons; United Kingdom; Remote; GBP 65,000 - 85,000; Full time

Benefits offered by this job

Annual bonus scheme

Private healthcare

Car Allowance

Generous holiday entitlement

Staff discount

Pension and life assurance

Aviva Digital GP

Job summary

Morrisons is seeking a Senior Property Manager – Maintenance Operations to lead regional maintenance, compliance, and service delivery across a wide supermarket and convenience portfolio. You will provide strategic financial oversight, drive continuous improvements, and ensure safety and reliability across all stores and sites.

Reporting to the Property Director, you will manage external partners, coordinate central support, and guide incident response and business continuity for 200+ delivery

Qualifications

• Extensive leadership experience in property maintenance and facilities management.
• Strong understanding of statutory compliance, health and safety, and CDM regulations.
• Proven ability to oversee large-scale operational spend and budgets.
• Experience managing supplier performance and external contractors.
• Excellent relationship-building and conflict-resolution skills.

Responsibilities

• Lead regional maintenance, compliance, and operations teams to deliver high standards.
• Exercise financial authority over maintenance spend and budgets to drive costs and profitability.
• Ensure safety and compliance across all stores and sites in collaboration with H&S and procurement.
• Manage primary maintenance providers and external supply chain partners, drive KPIs and SLAs.
• Oversee work order resolution, triage accuracy, escalations, and incident response with central teams.
• Lead 7-day operational support, incident response, and business continuity for 200+ service delivery teams.
• Coordinate seasonal maintenance campaigns and store-level workstreams like trolley management.
• Drive the transition to new maintenance models and contract routines.

Skills

Leadership

Financial acumen

Safety compliance

Supplier management

Stakeholder engagement

Operations leadership

Job description

About the Role

We’re looking for an experienced, strategic Senior Property Manager – Maintenance Operations to join our Property team. This is a Field Based role.

In this key leadership role reporting directly to the Property Director, you’ll oversee and deliver all aspects of Morrisons' maintenance service across our supermarket and convenience portfolio

You’ll provide strategic financial, operational, and leadership direction to regional maintenance teams and supply chain partners, ensuring all stores and sites remain safe, compliant, and maintained to agreed standards. By leveraging data, insight, and proactive ways of working, you’ll drive continuous service improvements, enhance customer and colleague experiences, and protect business continuity during incidents.

What You’ll Do

As a Senior Property Manager – Maintenance Operations, you’ll:

• Lead, coach, and manage regional maintenance, compliance, and operations teams to deliver exceptional operational standards.
• Exercise financial authority over maintenance spend, managing budgets to drive cost efficiencies, productivity, and profitability.
• Ensure full legal and safety compliance across all stores and sites, collaborating with H&S, procurement, and specialist compliance teams.
• Manage primary maintenance providers and external supply chain partners, driving KPIs, SLAs, and innovative solutions for faster, first-time fixes.
• Partner with the central contact centre to oversee work order resolution, triage accuracy, escalations, and incident response.
• Lead 7-day operational support, incident response, and business continuity for 200+ service delivery teams based across retail and logistics sites.
• Execute and review seasonal maintenance campaigns (e.g. winter gritting, summer HVAC servicing) and manage store operational workstreams like trolley fleet management.
• Drive the cultural transition and project management required to embed new maintenance operational models and contract routines.

Key Relationships

You’ll work closely with:

• Property Directors, Senior Property Managers, and Extended Property Teams
• Store Management, Regional Managers, and Retail Operations Directors
• Maintenance Supply Chain, External Contractors, and Central Maintenance Helpdesk
• Health & Safety, Procurement, Insurance, and Central Support Teams

About You

You’ll be a proven operational leader and maintenance subject matter expert with strong financial acumen and an unyielding focus on safety and customer experience.

You’ll have:

• Extensive leadership experience and a strong track record in property maintenance and hard/soft facilities management within complex multi-site retail or commercial environments.
• Subject matter expertise in property end-to-end processes, statutory compliance, Health & Safety legislation, and CDM regulations.
• Strong financial management capability with experience overseeing large-scale operational spend and budgets.
• Proven track record of managing supplier performance, external contractors, and supply chain partnerships.
• Outstanding relationship-building, coaching, and conflict-resolution skills, with the confidence to influence senior internal and external stakeholders.
• Strong incident management experience and the resilience to lead business continuity operations under pressure.

We value your hard work and commitment, and in return, we provide:

• Annual bonus scheme
• Private healthcare for you and your family
• Car Allowance
• Generous holiday entitlement
• 15% discount in our supermarkets and convenience stores from the day you join us
• Additional 10% discount card for a friend or family member
• Genuine career progression and development opportunities - read more about our Leadership School here
• Subsidised staff canteen
• Free parking
• Competitive pension and life assurance
• Healthcare / Wellbeing benefits including Aviva Digital GP
• 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more
• Optional payroll charity donations
• A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave"

More about us

Starting as a Bradford market stall, we are proud to be the Yorkshire retailer now serving over 11 million customers nationwide each week. We’re unique: both foodmakers and shopkeepers, processing our own fresh produce and preparing more food in-store than any other supermarket.

We offer real opportunities to build your career across our stores, sites, and support teams. We’re a down-to-earth team that values hard work, reliability, and great customer service. If you’re friendly, dependable, and ready to get stuck in, there’s always More to Morrisons for you.