Senior Property Manager

The People Pod; West Midlands; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading property management agency in Birmingham seeks a Senior Property Manager to oversee a portfolio and deliver exceptional customer service to landlords. Candidates should have at least 2 years of experience in property management, excellent communication skills, and proficiency in Microsoft Office. The position offers a competitive salary of £35,000 and the opportunity to be part of a growing team.

Benefits

Competitive salary

Opportunities for career growth

Award-winning business environment

Qualifications

• Minimum of 2 years' experience in lettings/property management.
• Proficiency with Microsoft Office applications, including Excel and Word.
• Exceptional customer service skills with a positive attitude.

Responsibilities

• Manage a portfolio of properties and communicate with landlords.
• Organise and recommend maintenance works and manage check-ins.
• Deliver exceptional customer service to clients.

Skills

Customer service skills

Organisational skills

Communication skills

Proficiency in Microsoft Office

Experience with property lettings software

Job description

Birmingham is fast becoming one of the UK's clear talking points for property investment, with huge regeneration projects and a booming rental market shaping the city's future. This is your chance to join one of the best agencies in the business - already proven in other major cities - and be part of their exciting growth story in Birmingham.

Our client, driven by exciting partnerships within the luxury living space, is looking for a Senior Property Manager to take ownership of their own portfolio. With great leadership steering the agency and a commitment to providing a full end-to-end service for landlord investors, this is a fantastic opportunity to shape a role in a company that values service above all and has ambitious plans for their continued growth.

Key Responsibilities:

• Communicate with landlords in a way that reflects the high-level service
• Arranging, carrying out and following up on snagging reports for new-build properties
• Ensuring that we have a suitable number of key sets for tenants, and suitably managing any new properties
• All work is mainly office-based; other tasks are outsourced such as check-ins, inventory checks etc.
• Organising & recommending maintenance works, including defects management
• Making regular 'check-in' calls with landlords
• Delivering exceptional customer service to our customers & landlords
• Renewing & negotiating tenancy agreements
• Dealing with deposit apportionments
• Managing a portfolio of properties
• Responsibility of 'key client' portfolios

What We're Looking For:

• Minimum of 2 years' experience in a busy lettings/property management office
• Proficiency with Microsoft Office applications, including Excel and Word
• Experience with property lettings software
• Exceptional customer service skills and strong organisational skills
• Excellent spoken and written communication skills
• A naturally upbeat and positive person with a can-do attitude and a strong work ethic

Why Choose Us?

• Competitive basic salary of £35,000
• Join an award-winning business
• Great opportunities to help drive a performing business forward