Senior Property Manager

TN United Kingdom; Glasgow; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Senior Property Manager to oversee a complex portfolio in Glasgow. This role involves delivering exceptional customer service, managing relationships with clients and contractors, and ensuring compliance with property management regulations. The ideal candidate will have a strong background in property factoring, excellent communication skills, and the ability to work under pressure. Join a growing organization that values personal and career development, and enjoy a competitive salary along with a supportive work environment. If you are ready to take on this exciting challenge, we want to hear from you!

Benefits

Company pension

35 hour work week

Early finish on Fridays

Personal and career development opportunities

Qualifications

• Minimum 3 years’ experience in property factoring industry.
• Comprehensive understanding of property management legislation.

Responsibilities

• Manage a complex, high value portfolio of properties.
• Build and maintain relationships with customers and contractors.
• Conduct regular property visits and manage insurance claims.

Skills

Property Management

Customer Service

Leadership Potential

Business Data Interpretation

Teamwork

Pressure Management

Target Orientation

Communication Skills

Job description

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First Military Recruitment is working in partnership with our reputable client who is seeking a Senior Property Manager to join their team in Glasgow.

Reporting to an Associate Director, the successful individual will be responsible for managing a complex and technical portfolio of customers and clients, delivering best-in-class customer service, and contributing to my client’s customer excellence charter.

The ideal candidate will have prior experience working within the factoring or housing association industry.

Duties and Responsibilities:

Customer experience & engagement:

• Act as the deputy for the relevant Associate Director.
• Offer support with technical questions and daily escalated issues.
• Building and maintaining relationships with both customers and contractors.
• Responsible for creating and distributing regular customer communications.
• Conduct regular owners’ meetings, in both individual and group settings.
• Plan, attend and manage evening AGM’s for portfolio sites.
• Support colleagues with owners meetings where appropriate.
• Manage a complex, high value portfolio of properties.
• Responsible for instructing and monitoring both reactive and proactive repairs.
• Manage and co-ordinate customer insurance claims process.
• Conduct regular property visits.

Skills and Qualifications:

• Minimum 3 years’ property factoring industry experience.
• A comprehensive working understanding of property management legislative requirements.
• Previous experience in dealing with a complex, high value portfolio of properties.
• Works well under pressure.
• Ability to produce, interpret and present business data metrics.
• Ability to demonstrate leadership potential.
• Previous experience in a customer service-based role.
• Ability to work well as part of a team.
• Ability to work to targets.
• Full, clean UK driving license.

In return our client offers:

• A competitive salary DOE.
• Company pension.
• Working Hours: 35 hour week – Monday to Friday, with a 4pm finish on a Friday!
• The opportunity to contribute to a growing organisation, providing both personal and career development opportunities.