Senior Property Manager

CONNELLS GROUP; Cambridgeshire and Peterborough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading agency in residential lettings is seeking a Senior Property Manager to join their Great Shelford team. The role offers career progression, leadership development, and the chance to provide exceptional service to landlords and tenants. Candidates should possess strong communication skills and prior experience in property management.

Benefits

Car leasing and cycle-to-work scheme

Colleague discount scheme

Gym discounts

Life assurance

Workplace pension scheme

Qualifications

• 12 to 18 months experience in property management is essential.
• Ability to build and maintain relationships with customers and stakeholders.

Responsibilities

• Assist the Manager in motivating the team and training Property Managers.
• Monitor customer service performance and manage a portfolio of properties.

Skills

Communication

Customer Service

Time Management

Initiative

Teamwork

Job description

Senior Property Manager

Do you have experience in the Lettings Industry and want to put those skills to effective use? Are you enthusiastic about providing great customer service? And are you looking to join a dynamic and motivated team?

A fantastic opportunity has arisen to join our established residential lettings team as a Senior Property Manager based in our Great Shelford office. This role is ideal for a Property Manager or Lettings Negotiator seeking to advance their career.

Our Senior Property Managers play a pivotal role in ensuring our landlord and tenant customers receive high-quality service. As a market-leading agent, we seek individuals with excellent communication and relationship skills and a passion for delivering exceptional customer service!

As a Senior Property Manager, we offer leadership development, excellent career progression, opportunities across the business, and qualifications in residential lettings.

Responsibilities of a Senior Property Manager

• Assist the Manager in motivating the team, inspiring colleagues to support each other to achieve individual, team, and company goals.
• Assist with training and coaching Property Managers within your team.
• Monitor the team's customer service Key Performance Indicators.
• Support and advise Property Managers on maintenance works, safety certification, and compliance.
• Utilize your lettings knowledge and experience to help colleagues with daily queries and complex letting situations.
• Manage a small portfolio of properties, including coordinating repairs and maintenance, organizing safety inspections, managing remedial works, consulting with landlords during property visits, and assisting with tenancy queries.

Skills required for a Senior Property Manager

• 12 to 18 months experience in property management is essential
• Excellent written and verbal communication skills
• Ability to build and maintain relationships with customers and stakeholders
• Effective time management and expectation management skills
• Robust with a positive, proactive attitude
• Initiative-taking and ability to work independently while being a team player

Benefits of working as a Senior Property Manager at Connells Group UK

• Aiva Digicare + workplace / Car leasing and cycle-to-work scheme
• Colleague discount scheme / Perks at work / Gym discounts
• Life assurance / Workplace pension scheme

Tucker Gardner, part of Connells Group, is an equal opportunities employer and encourages applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don't meet every requirement? Studies show women and people of colour are less likely to apply unless they meet all qualifications. We are committed to building a diverse, inclusive workplace. If you're excited about this role but your experience isn't a perfect match, we encourage you to apply. You might be just the right fit for this or other opportunities.