Senior Property Claims Specialist – Complex Commercial

Direct Line Group Careers; Glasgow; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

A prominent insurance company in Glasgow is seeking a Senior Commercial Property Claims Handler. You will manage large, complex property claims up to £100,000 and support team management. This hybrid role values customer experience and offers significant benefits, including a generous pension and annual bonuses. The ideal candidate should have a strong insurance background, excellent stakeholder management skills, and experience in coaching and mentoring. Join us to build your career in a collaborative environment.

Benefits

9% employer-contributed pension

Annual company bonus of up to 10%

50% off home, motor and pet insurance

Additional optional Health and Dental insurance

EV car scheme for tax-efficient leasing

Generous holidays

Buy-as-you-earn share scheme

Employee discounts and cashback

Qualifications

• Strong commercial insurance background is essential.
• Confidence in identifying and investigating fraud indicators is needed.
• Solid understanding of insurance principles and policy coverage required.
• Ability to build effective stakeholder relationships is critical.
• Experience in mentoring colleagues to enhance their skills is important.

Responsibilities

• Triage new large and technical property claims.
• Manage end-to-end handling of retained technical claims.
• Investigate claims and identify recovery opportunities.
• Act as a mentor and technical referral point for colleagues.

Skills

Strong commercial insurance background

Confident in recognising and investigating potential fraud indicators

Excellent stakeholder management skills

Experience coaching and mentoring

Job description

A prominent insurance company in Glasgow is seeking a Senior Commercial Property Claims Handler. You will manage large, complex property claims up to £100,000 and support team management. This hybrid role values customer experience and offers significant benefits, including a generous pension and annual bonuses. The ideal candidate should have a strong insurance background, excellent stakeholder management skills, and experience in coaching and mentoring. Join us to build your career in a collaborative environment.