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Senior Project Support Officer - North East - 30934

Environment Agency

Leeds

Hybrid

GBP 30,000 - 40,000

Full time

Yesterday

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Job summary

The Environment Agency is seeking a Senior Project Support Officer in Leeds to assist with project delivery and contract management. This role involves organizing meetings, preparing reports, and maintaining project documentation. Ideal candidates will be highly organized, detail-oriented, and proficient in Microsoft tools, with a collaborative mindset.

Benefits

Generous pension provision

Flexible working practices

Training and learning opportunities

Qualifications

Experience working in a project environment is desirable.
Experience managing contracts is a plus.
Experience as Site Owner for Microsoft Teams and SharePoint is beneficial.

Responsibilities

Administer key support contracts and assist senior leadership with meetings.
Prepare project performance reports and manage risks.
Maintain SharePoint sites and support incident response.

Skills

Highly organised

Attention to detail

Collaboration

Initiative

Contract management awareness

Microsoft Office proficiency

SharePoint experience

MS-Teams experience

Senior Project Support Officer - North East - 30934

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Job Description

At the Environment Agency (EA) we value diversity and welcome applications from all sections of the community wishing to join a company which embraces difference and welcomes everyone. We embrace equal opportunities and flexible work arrangements, ensuring everyone can contribute and succeed.

We are looking for Senior Project Support Officers to support the delivery of the programmes’ objectives by working closely with programme and project managers and the senior leadership team.

Activities include:

Administration of key support contracts, such as site supervisors and principal designers.
Supporting the senior leadership team with the effective running of key meetings, including organising, taking notes /minutes and coordinating follow up actions

implementing and maintaining appropriate systems to enable effective planning and scheduling

Preparing project and programme performance reports, keeping the project and programme managers aware of status and issues, to support governance and assurance ensuring organisational tasks are carried out efficiently
Managing potential risk areas, working with risk managers and escalating as appropriate
Supporting the team with SOP, Teams and SharePoint etc. You will be the Site Owner for the team’s SharePoint sites being responsible for management for the sites including managing permissions, the site structure, design and uploading accurate and up to date content and providing Site Owner support to the broader Collaborative Delivery Community Hub.

Responding to incidents is a central part of what the EA does. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during incidents. Supporting incident response may attract an additional payment as well as facilitating further career development as it gives you the opportunity to see how other parts of the business work. Full training and alternative working arrangements will be available to support you with your incident role.

The team

We are the Programme and Contracts Management team (PCM), creating a better place through excellence in project and programme management. The North East PCM hub is led by a Delivery Manager overseeing 70-120 staff, supported by Programme Specialists, Programme Managers and Project Team Managers (PTM). Each PTM manages Project Executives, Project Managers and Project Support Officers who manage the delivery of projects within our flood & coastal erosion risk management programme using our framework suppliers.

Experience/skills Required

The following are essential for the role:

Highly organised and self-motivated with excellent planning skills and attention to detail
Comfortable working to tight deadlines, proactively using your initiative, working collaboratively and managing your own workload
Able to work with a variety of teams and build strong working relationships
Enjoy helping colleagues and take pride in your work.
Awareness of contract management and / or finances
Confident and proficient with Microsoft office tools, including Outlook, Word, Excel and PowerPoint
Confident and experienced in using SharePoint and MS-Teams

The following are desirable:

Experience of working in a project environment
Experience of administering and managing contracts
Experience as Site Owner / administrator for Microsoft Teams and SharePoint

Capabilities required to be demonstrated by the role, include:

Works in Teams

Communicates Effectively

Delivers Results Through Others

Uses Initiative

Data and Information Management

Communicates Effectively

Contact and additional information

Benefits include generous pension provision, leave entitlement and flexible working practices to support work/life balance. Excellent training and learning opportunities are available, including personal and professional development.

Please state your preferred office location (Leeds or Newcastle) when applying.

This is a hybrid role, co-locating with colleagues and delivery partners will be required, including travel to sites and meetings in other offices; with occasional overnight stays.

A driving licence is required.

Please read the candidate pack.

How to apply - Environment Agency

Capability dictionary - https://www.calameo.com/read/004433680aab41adf893b

CVs or other documents attached to your application will not be assessed for selection.

Visa information: https://www.gov.uk/skilled-worker-visa

For further information please contact either eva.diran@environment-agency.gov.uk or chris.armstrong@environment-agency.gov.uk.

Interviews are anticipated to take place in late June 2025, or early July.

Competence 1

Works in Teams

Description

PLEASE NOTE:

CVs or other documents attached to your application will not be assessed
Your answer will be used for interview selection - please draw out your skills and experience in your response.
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer.
The Environment Agency values authenticity, honesty and integrity and we expect all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Our interviews are designed to probe deeper into your skills and experiences, to give us a clear indication of whether the application matches the person at interview.

If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview.

Description:

Works co-operatively as part of a team to achieve common goals.

Question:

Working effectively in a team is crucial to the role of Senior Project Support Officer in the Environment Agency, it is expected that you will work within a team of other Project Support Officers on department wide tasks.

Describe a time you have taken a leading role in the team or led on an element of a project. What did you do to balance competing priorities to achieve a common goal, how did you identify and prioritise competing tasks and did you have to deal with any conflict or tension?

Competence 2

Communicates Effectively

Description

PLEASE NOTE:

CVs or other documents attached to your application will not be assessed
Your answer will be used for interview selection - please draw out your skills and experience in your response.
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer.
The Environment Agency values authenticity, honesty and integrity and we expect all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Our interviews are designed to probe deeper into your skills and experiences, to give us a clear indication of whether the application matches the person at interview.

Description:

Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.

Question:

Clear communication is essential for efficient working; our teams communicate in a variety of ways to ensure that information is conveyed in the most suitable and effective manner. As a Senior Project Support Officer you will communicate with many different groups of people within the wider department.

Using examples, please tell us about how you tailor your communication methods to ensure that information is communicated clearly and effectively in the most appropriate manner.

Competence 3

Delivers Results Through Others

Description

PLEASE NOTE:

CVs or other documents attached to your application will not be assessed
Your answer will be used for interview selection - please draw out your skills and experience in your response.
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer.
The Environment Agency values authenticity, honesty and integrity and we expect all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Our interviews are designed to probe deeper into your skills and experiences, to give us a clear indication of whether the application matches the person at interview.

Description:

Harnesses the team to deliver results on time, to required standards and in line with organisational processes and procedures.

Question:

Senior Project Support Officers work as part of a multi-disciplinary team with other departments input and need to ensure that organisational process and procedures are followed.

Using an example of a project or task you have worked on, how have you utilised others to deliver an outcome? What did you do to ensure results were delivered on time with consideration of any applicable standards or processes?

Competence 4

Data and Information Management

Description

PLEASE NOTE:

CVs or other documents attached to your application will not be assessed
Your answer will be used for interview selection - please draw out your skills and experience in your response.
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer.
The Environment Agency values authenticity, honesty and integrity and we expect all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Our interviews are designed to probe deeper into your skills and experiences, to give us a clear indication of whether the application matches the person at interview.

Description:

Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.

Question:

Good quality and reliable data enables effective decision making at a strategic level; this is crucial for the management of a large programme of varied projects. As a Senior Project Support Officer you will be responsible for helping the senior leadership team and project teams manage information and data for reporting.

For a project or task you have worked on please tell us about how reporting was undertaken. What tools did you use and how did you ensure the accuracy of the information you provided?

Role specific license requirements

Full UK Driving Licence

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

Seniority level

Seniority level
Associate

Employment type

Employment type
Full-time

Job function

Job function
Project Management and Information Technology

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