Senior Project / Programme Manager (Change / FCA / Financial Services)

PEXA Group; Leeds; On-site; GBP 70,000 - 80,000; Full time

Job summary

PEXA Group seeks a Project Manager to lead various projects aimed at transforming property transactions in the UK. This role involves strategic planning, stakeholder management, and ensuring the successful delivery of projects using agile and waterfall methodologies, while fostering a customer-centric approach.

Benefits

Personal and professional development programs

Wellness support

Flexible work/life blend

Qualifications

• Experienced in using agile and waterfall project management methodologies.
• Track record of managing multiple complex project deliveries.
• Strong interpersonal skills for building effective stakeholder relationships.

Responsibilities

• Lead the end-to-end delivery of projects aligned with business objectives.
• Ensure effective communication and reporting to stakeholders including executives.
• Identify and mitigate program risks while adhering to project standards.

Skills

Project Management

Agile Methodology

Waterfall Methodology

Stakeholder Management

Communication Skills

Time Management

Education

Project Management Certification

Job description

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Hi, we're PEXA!

We know you'll Google us before applying, so let's keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we're helping 20,000+ families into their homes each week.

We're passionate about solving problems for our customers - always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.

We're growing fast, that is where you come in.

We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.

Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.

Why become a PEXArian?

Great question! Being a PEXArian is so much more than just a job. We're a passionate, motivated and unashamedly enthusiastic bunch at PEXA - we love what we do and we're proud to admit it! Creating brilliant experiences for our members and their clients wouldn't be possible without ensuring we deliver an exceptional employee experience.

Here's a snapshot of what your life at PEXA could look like:

Your growth:

We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools.

Your wellness:

We care about your holistic wellbeing

Your work/life blend:

We know that work is just one aspect of your life - we want to help you create your ideal work/life blend, rather than squeezing in life around work.

You will be the lead across multiple related projects to achieve strategic organisational goals, ensuring alignment with business objectives, managing resources, and driving successful programme delivery. You will provide leadership, strategic direction, and guidance to project teams, while also managing stakeholders and mitigating risks.

You are approachable, professional, positive and flexible and take pride in the successful interaction and delivery of any change to the delight and amazement of our customer's experience!

You will work across a diverse range of projects, from a very small quick change, to long, complex and time-consuming implementation.

You will align to the UK Change Framework, using tried and tested project methodology and artefacts to plan, manage and inform of progress, implementation and success. Whilst always being mindful of mitigating risk and ensuring we align to regulatory requirements.

You will build and maintain strong stakeholder and network relationships both internally and externally and provide regular updates and reporting to these including UK and Group Executives.

As a 'start up' business in the UK, our ever-evolving change will be continuous and challenging, so having a flexible and pragmatic approach to support our strategic direction is critical to our customer centric focus and continuous improvement.

You will be the lead across multiple related projects to achieve strategic organisational goals, ensuring alignment with business objectives, managing resources, and driving successful programme delivery. You will provide leadership, strategic direction, and guidance to project teams, while also managing stakeholders and mitigating risks.

You are approachable, professional, positive and flexible and take pride in the successful interaction and delivery of any change to the delight and amazement of our customer's experience!

You will work across a diverse range of projects, from a very small quick change, to long, complex and time-consuming implementation.

You will align to the UK Change Framework, using tried and tested project methodology and artefacts to plan, manage and inform of progress, implementation and success. Whilst always being mindful of mitigating risk and ensuring we align to regulatory requirements.

You will build and maintain strong stakeholder and network relationships both internally and externally and provide regular updates and reporting to these including UK and Group Executives.

As a 'start up' business in the UK, our ever-evolving change will be continuous and challenging, so having a flexible and pragmatic approach to support our strategic direction is critical to our customer centric focus and continuous improvement.

You will work to align changes to policy, processes and procedures, training and knowledge ensuring we are a team who is innovative and 'better together' to achieve our objective of 'first-class service'.

Key Accountabilities

• Project Management
• Strategic planning and execution - develop and communicate programme vision, goals, and roadmap, ensuring alignment with overall business strategy.
• Manage the end-to-end delivery of programmes, including planning, execution, monitoring, and reporting
• Ensure all elements of a project plan are delivered on time and to a high standard, and that objectives and outcomes are met
• Deliveries to adhere to the PEXA 'UK Change Framework'
• Support the streamlining and standardisation of the methodology and artefacts, to instill speed, clarity of value and continuous improvement
• Ensure any change is aligned to our PEXA UK strategic direction, with an aim of avoiding any future debt or re-work
• Ensure requirements and outcomes are aligned to business case benefits
• Track programme performance against key performance indicators (KPIs), identify areas for improvement, and implement corrective actions
• Set, own, monitor and measure the critical success measures throughout the project, to ensure benefits can be realised and success celebrated
• Manage programme budgets, track expenses, and ensure cost-effectiveness
• Oversee the allocation and utilisation of resources (people, budget, etc.) across the program
• Create and deliver regular communications and reporting, to the right audience at the right times
• Manage 'Business Readiness' plans, deliveries and engagements as appropriate
• Work with 'Outsource' providers to deliver flexible, seamless, virtual and successful changes.
• Engage with key internal stakeholders to determine requirements, delivery design and frequency
• Ensure key project learnings are captured routinely and implemented at project closure, so that the legacy is embedded in the organisation.
• Identify opportunities to improve program delivery processes and methodologies, promoting best practices

Skills & Experience

• Essential
• Experienced and qualified in project management using agile & waterfall methodology
• Ability to demonstrate adherence to project standards and frameworks
• Ability to align programme objectives with overall business strategy
• Track record of managing multiple project and complex deliveries
• Excellent interpersonal skills to develop effective relationships
• Ability to build and maintain strong relationships with diverse stakeholders including UK and Group Executives
• Exceptionally organised with an articulate, creative and positive attitude
• Strong time management and team player with collaborative approach
• Strong communication skills, written, verbal and visual
• Understanding of financial principles and budgeting processes
• Experience in identifying, assessing, and mitigating program risks
• Ability to identify and resolve complex problems, making sound decisions under pressure
• Desirable
• Experience of the UK mortgage process either with a Lender or Conveyancer
• Understanding UK mortgage regulation and compliance
• Experience of working with external customers and outsource providers

£70,000 - £80,000 a year

Sounds like you?

We at PEXA are ready so if this role sounds like you apply today.

GDPR Compliance

Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN 140 677 792; ASX: PXA) (referred to collectively as "PEXA Group").

When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice https://pexa.co.uk/applicant-policy/.

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