Senior Project Manager: Syndication Content Engagement Manager

TN United Kingdom; Brentford; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic individual to lead content initiatives across a diverse portfolio of media brands. In this pivotal role, you will collaborate with key stakeholders to ensure successful delivery of content-related features and drive strategic programs. You will leverage your expertise in content operations and program management to influence cross-functional teams and deliver high-quality outcomes. This role offers the opportunity to work in a fast-paced environment, fostering innovation and growth while maintaining a culture of respect and authenticity. If you are passionate about media and technology, this is the perfect opportunity to make a significant impact.

Qualifications

• 5+ years in technology/media leading content initiatives.
• Strong leadership and relationship management skills.
• Experience with agile methodologies and cross-functional teams.

Responsibilities

• Build relationships with stakeholders to ensure content delivery.
• Drive end-to-end delivery of content features and initiatives.
• Lead governance meetings and communicate effectively with senior stakeholders.

Skills

Content Operations Management

Stakeholder Management

Program Management

Agile Methodologies

Communication Skills

Leadership Skills

Technical Understanding of Streaming

Education

Bachelor's Degree in Technology or Engineering

Master’s Degree or Higher

Tools

Jira

Confluence

Airtable

Job description

Job Description

Our Media Group portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal, and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. We are committed to innovation, growth, and delivering the best in consumer experience, all within a culture of respect that embraces authenticity and inspires people to thrive.

Responsibilities

1. Build and maintain strong relationships with key external and internal stakeholders at all organization levels, influencing and ensuring successful delivery of partner priorities.
2. Act as the partner-facing lead for all content-related initiatives—across live/VOD operations, editorial alignment, metadata, playback, and content onboarding.
3. Drive the end-to-end delivery of content-related features and initiatives within the global roadmap, involving significant investment.
4. Serve as a bridge between partner operations and GSP teams, ensuring partners are informed, enabled, and equipped for success.
5. Lead and chair governance meetings with senior, technical, product, and business stakeholders, communicating actions and key points effectively.
6. Manage plans, including ramp-up planning for strategic content programs, and escalate risks to maintain delivery milestones.
7. Communicate clearly and concisely with stakeholders up to the executive level.
8. Provide regular reports on content delivery health, operational milestones, and feature readiness.
9. Facilitate decision-making and deliver high-quality presentations to senior stakeholders.
10. Partner with stakeholders to ensure efficient development and delivery of program deliverables.
11. Establish and maintain change control protocols and governance structures defining clear roles and responsibilities.
12. Create supporting documents such as processes, RACI matrices, and user guides.
13. Demonstrate willingness to go above and beyond to meet deadlines.
14. Collect feedback and collaborate with cross-functional teams for continuous improvement.
15. Coordinate multiple teams across geographies to ensure a best-in-class partner experience.
16. Ensure quality throughout all interactions to foster strong relationships.

Qualifications

Basic Qualifications

• 5+ years experience in a technology, engineering, or media company leading content initiatives.
• Proven track record of delivering complex, multi-country broadcasting and content distribution initiatives.
• Deep understanding of end-to-end content operations—live/VOD workflows, metadata, editorial, and playback.
• Strategic, pragmatic, and positive thinking about product, technical, and cross-functional challenges.
• Strong leadership and motivational skills across all organizational levels.
• Program management experience in delivering complex, multi-workstream programs.
• Excellent relationship management skills.
• Ability to maintain a strategic outlook while managing detailed issues.
• Structured approach to managing multiple deliverables with conflicting needs.
• Excellent communication skills, capable of tailoring messages to all organizational levels, including executives.
• Technical understanding of streaming and content systems.
• Experience with agile methodologies and execution skills.
• Ability to present complex subjects clearly to senior stakeholders.
• Self-starter capable of quickly contributing across technical areas.
• Leadership skills to influence cross-departmental teams and external vendors.
• Calm under pressure, adaptable, and decisive.
• Political acumen to influence and gain commitment from teams.
• Understanding of media technology systems and the global media landscape.
• Alignment with company values: Integrity, Creativity, Teamwork, Pioneering Spirit, and Ownership.
• Bachelor's degree or equivalent; background in technology or engineering preferred.
• Experience working with remote teams and international projects is a plus.
• Familiarity with tools like Jira, Confluence, and Airtable.

Desired Experience and Qualifications

• Experience in B2B relationships.
• Master’s degree or higher.
• Agile Practitioner certification.
• Experience with digital/OTT platforms, international expansion, or migrations.

Additional Information

Candidates may need to attend in-person interviews. NBCUniversal is an equal opportunity employer and provides accommodations for applicants with disabilities. For support, contact [emailprotected].