Senior Project Manager - Railcard Validation Service (18m- 24m FTC)

Rail Delivery Group; London; Hybrid; GBP 59,000 - 70,000; Full time

Job summary

A national rail organization in London is seeking two Senior Project Managers to implement a vital Railcard Validation service. The ideal candidate will have expertise in the retail and digital ticketing sphere, with strong skills in project management and stakeholder communication. This hybrid role offers a salary of up to £70,000 and 30 days of annual leave, along with various employee benefits.

Benefits

75% off rail travel

30 days annual leave

Private medical insurance

Discounted gym membership

Qualifications

• Experience as a senior project manager or similar.
• Strong aptitude for the role.
• Solid delivery skills.

Responsibilities

• Plan work and delegate tasks to team members.
• Manage risks and motivate team members.
• Coordinate project work to agreed standards.
• Ensure projects deliver outcomes on time and within budget.

Skills

Retail / digital ticketing experience

Project management expertise

Risk management techniques

Stakeholder management

Budget management

Job description

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Senior Project Manager - Railcard Validation Service x2

Salary: £59,031 - £70,000 per annum

Contract: 1 post FTC for 18 months 1 post FTC for 24 months

Location: London - Hybrid

Annual Leave: 30 Days + Excellent Benefits

Closing date: 20th August 2025

About RDG

Rail plays an ever more crucial role in Britain, with long term growth in customer and freight. The Rail Delivery Group brings together all passenger and freight operators with Network Rail and HS2, providing services and support to enable them to succeed by delivering better services for customers.

RDG exists to unify, challenge and change.

RDG's values, known as SPIRE, are Support, Partnership, Initiative, Respect and Excellence. Our values form an integral part of our recruitment, performance and recognition processes.

About the Role

Rail Delivery Group is looking for 2 Senior Project Managers on a fixed-term contract (FTC), with retail / digital ticketing / customer propositions experience and an in-depth understanding of the current rail ticketing landscape and challenges. The successful candidate will be delivering the implementation of the Railcard Validation service.

We believe that the art of project management is about the balance between driving delivery and being an inspiring leader who forges strong working relationships. As a Senior Project Manager at RDG your role is to work across a range of teams and stakeholders to deliver multiple complex changes at a time. This will involve employing both project management tools and techniques and excellent people skills.

Key Responsibilities

This is not an exhaustive list, however key responsibilities include:

• Planning what work needs to be done, when and who's going to do it;
• Looking at the risks involved in a particular project and managing these risks;
• Motivating people involved in the project;
• Co-ordinating work done by different people, with responsibility for the work to be done to the agreed standard;
• Responsible for the project running on time and to budget;
• Dealing with changes to the project as and when necessary;
• Driving the project to deliver the expected outcomes and benefits; and
• Working to the RDG Project Delivery Framework and ensuring that other do too.

Requirements

What We're Looking For

We are looking for someone with experience of working as a senior project manager or similar, demonstrating a strong aptitude for the role, relevant experience and right attitude as well as solid delivery skills.

Essential Skills & Experience:

Some of the specific skills and knowledge we are looking for include:

• Subject matter expertise in retail / digital ticketing / customer propositions;
• Experience of work on technology / software implementations;
• Managing project scope and changes;
• Preparing estimates and a detailed project plan for all phases of the project;
• Procuring adequate resources to achieve project objectives in planned timeframes;
• Managing project budgets and cost control experience;
• Managing risk, understanding the risk context and demonstrating a range of risk techniques;
• Experience in dealing with and managing external resource, including third party contracts and procurement;
• Managing ongoing quality control and participating in quality issue resolution;
• Managing all aspects of multiple related projects to ensure an overall programme is aligned to and directly supports the achievement of strategic objectives;
• Understanding interdependencies between technology, operations and business needs;
• Highly experienced in planning, reporting and stakeholder management; and
• Extensive understanding of project and programme management principles, methods and processes

Benefits

Why Work for RDG?

We offer a highly competitive package, including:

• 75% off rail travel for personal and family use, plus international rail discounts.
• 30 Days annual leave (plus buy/sell options and additional leave for key life events)
• Season ticket loan for commuting costs.
• Enhanced family leave - 30 weeks full pay for maternity, adoption, surrogacy, and shared parental leave.
• Pension scheme - up to 11.58% employer contribution.
• Private medical insurance (AXA PPP) including mental health and specialist care.
• Discounted gym membership and access to wellbeing programmes.

Career Development & Progression

You'll be part of a team driving innovation at a national scale, with the opportunity to influence long-term ticketing strategy. This role provides real ownership, the chance to work with leading-edge technologies and partners, and visibility at senior levels across the rail industry. You'll also gain wide exposure to transport and government stakeholders, opening up exciting development and progression opportunities within RDG.

Apply Now & Shape the Future of UK Rail

If you are interested in joining RDG and shaping the future of Rail, we'd love to hear from you!

Click Apply now to start your application and be part of a team that is leading digital innovation in the rail industry.

Please note that we are unable to consider applications from candidates who require visa sponsorship to work in the UK.