Towers Associates is an independent IT transformation and infrastructure modernisation consultancy. We help enterprise and mid-market organisations across the UK, EMEA and the US with cloud migration, virtualization, datacentre migration and IT modernisation, and our practitioners have migrated more than 500,000 workloads. Our services span strategy and assessment, project assurance, transformation and migration, modernisation and optimisation.
We are looking for a mature, experienced and customer-focused Senior Project Manager to lead large-scale, complex technology transformation programmes for enterprise customers. You will be the senior, trusted face of Towers Associates on your engagements, bringing structure, control and confident delivery to demanding programmes and building strong relationships from engineer level through to the C-suite.
Experience of managing migration projects is a bonus, but it is not a requirement. What matters most is a strong project management skillset applied at scale on complex programmes, together with the credibility and judgement to manage enterprise customers.
Responsibilities include:
- Taking end-to-end ownership of large-scale, complex technology transformation programmes for enterprise customers, from discovery, design and definition through to execution and handover
- Acting as the senior point of contact for the customer, building trusted relationships with stakeholders at all levels and driving high customer satisfaction, with regular formal feedback obtained
- Managing multi-million-pound projects, with full responsibility for scope, schedule, budget, risk, dependencies and resource
- Leading governance and communication with stakeholders across partner and customer organisations, including steering committees and executive reporting
- Programme management and oversight of deliverables and resources distributed across different technology teams
- Working with our migration team and technical consultants on projects
- Working with internal teams to gather and analyse customer requirements and match them to solutions
- Assessing, structuring and implementing governance and tooling to drive transparency and accountability
- Obtaining and maintaining a working knowledge of our migration / transformation tooling and using it in the delivery of projects (training provided)
- Taking overall responsibility for successful delivery and use of resources, and taking corrective action where necessary
- Driving best practice within the team, identifying and executing efficiencies, and showing leadership on either side of delivery
Communication:
- Leading regular status meetings and steering committees with the customer and technical teams
- Developing and presenting customer presentations, reports and project deliverables
- Communicating clearly and adapting your style to the audience, whether engineers or the C-suite, and keeping the team and senior colleagues informed
Skills, experience and qualifications:
- A strong track record as a Senior Project or Programme Manager delivering large-scale, complex technology transformation for enterprise-level customers
- Demonstrable experience of managing multi-million-pound projects
- Mature, credible and customer-focused, with the presence to build trust with senior stakeholders and the confidence to challenge and say no when needed
- Strong project management fundamentals, including planning, resource management, RAID management, governance and budget control
- Excellent communication and stakeholder management skills
- Experience of managing migration projects, such as datacentre, cloud or virtualization programmes
- Experience of working in a consultancy, professional services or managed service environment