Senior Programme Quality & Assurance Lead

East West Rail Company

Milton Keynes

On-site

GBP 65,000 - 90,000

Full time

11 days ago

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Benefits offered by this job

Competitive salary

Employer pension up to 12%

36 days annual leave

Volunteering days

Family-friendly policies

Life assurance (4x)

Employee assistance programme

Perkbox access

Recognition programme

Learning & development

Job summary

East West Rail Company (EWR) is seeking a Programme Quality & Assurance Manager in Milton Keynes to embed quality across delivery, supplier performance and operational readiness. This hands-on leadership role focuses on ensuring right-first-time delivery, strong quality planning, records and controls, and continuous improvement across the programme lifecycle.

The role involves collaboration with engineering, delivery, commercial, risk, environment, health & safety, and governance teams to

Qualifications

Experience implementing practical quality management arrangements.
Knowledge of quality management principles and ISO 9001.
Experience managing non-conformances, corrective actions and improvement plans.
Experience working with suppliers and delivery partners to improve performance.
Strong problem-solving and analytical skills.
Ability to use quality information and lessons learned to drive improvement.
Excellent communication and stakeholder management skills.

Responsibilities

Support programme teams and suppliers to understand and implement quality requirements.
Develop and improve quality arrangements across programme delivery activities.
Strengthen quality planning, quality records and delivery assurance evidence.
Lead improvements in non-conformance, defect management and corrective action processes.
Work with suppliers to improve quality performance and quality management arrangements.
Facilitate supplier quality forums and quality improvement initiatives.
Manage and improve lessons learned processes so learning is captured and applied.
Monitor quality performance information to identify trends and opportunities for improvement.
Support readiness for audits, certification activity and programme reviews.
Work collaboratively across engineering, delivery, commercial, risk, environment, health & safety and governance teams to embed quality throughout the lifecycle.