Senior Programme Administrator

University of Plymouth; Plymouth; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading educational institution in England is seeking a dynamic leader to manage the administration team within the Faculty of Health. You will play a key role in enhancing the student experience during a significant transformation. The ideal candidate will have leadership experience, excellent communication skills, and a proactive approach to change. This position offers a collaborative environment and generous benefits including annual leave and flexible working options.

Benefits

Generous annual leave

Generous pension scheme

Cycle to Work & Electric Car Scheme

Employee Assistance Programme

Development opportunities

Enhanced family leave

Flexible working

Retailer discounts

On-site nursery

Qualifications

• Experience of leading, inspiring and motivating a team.
• Proven communication, interpersonal and influencing skills.
• Excellent IT skills.
• Some experience of data analysis.
• Ability to work independently.
• Motivated by change.

Responsibilities

• Provide strategic leadership and management of the administration team.
• Support delivery of professional programmes and maintain accurate student records.
• Liaise with stakeholders to enhance the student experience.
• Contribute to the Faculty Registry team.

Skills

Leadership

Communication

Interpersonal Skills

IT Skills

Data Analysis

Motivation and Resilience

Job description

Overview

The Faculty of Health is at the forefront of tackling today’s most pressing healthcare and psychological challenges through research-informed teaching and immersive, real-world learning. This is an exciting opportunity to join a forward-thinking Faculty where your contribution can truly make a difference. We are seeking a motivated and resilient individual to join the Faculty’s professional services team. This is a dynamic time for the University as we implement a new student record management system, making it an ideal moment to step into a leadership role. You will play a key part in supporting student administration within the School of Psychology, helping to shape and enhance the student experience during this period of transformation.

Responsibilities

• Provide strategic leadership and effective management of the administration team, working with Senior Academics and administrative colleagues across grades.
• Support the delivery of professional programmes with emphasis on curriculum management, maintaining accurate student records and assessment data, and servicing committees and meetings.
• Liaise with internal and external stakeholders to enhance the student experience, resolve assessment-related issues, and analyse data for contract monitoring and reporting purposes.
• Contribute to the wider Faculty Registry team.

What we’re looking for

• Experience of leading, inspiring and motivating a team
• Proven communication, interpersonal and influencing skills
• Excellent IT skills
• Some experience of data analysis
• An ability to work independently
• You will also be inspired and motivated by change

Requirements and Working Arrangements

On-site presence is expected: on-site 3 days a week. Flexible to work from home can be accommodated, but on-site work will be required due to business needs.

Informal Discussion

For an informal discussion to find out more about the role, please contact Lauren Coles by email at [e-mail].

About us

The Faculty of Health holds four Silver Athena Swan awards, recognising our commitment to gender equality in higher education.

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, and experience elements of the job description in your supporting statement. After the closing date, you will be notified of the outcome in due course. Anticipated Interview Date: week commencing Monday 27 October 2025.

Our Offer

A successful external candidate would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth, and will follow the University HR policies. When joining us, you will receive:

• Generous annual leave: 25 days plus Bank Holidays & Closure Days
• Generous pension scheme
• Cycle to Work & Electric Car Scheme
• Employee Assistance Programme
• Development opportunities
• Enhanced family leave
• Flexible working
• Retailer discounts
• On-site nursery

A summary of our comprehensive benefits can be viewed here.

Additional Information

The University of Plymouth is an inclusive community where everyone is welcomed regardless of background. For information on inclusive initiatives such as Athena Swan and the Race Equality Charter, please visit our Equality, Diversity and Inclusion webpages.