Senior Program Manager, Planning Efficiency

Amazon.com; Greater London; On-site; GBP 60,000 - 95,000; Full time

Job summary

Amazon UK Services Ltd. is seeking a detail-oriented Program Manager to lead strategic initiatives within the Amazon Transportation Services (ATS) team, driving mid-mile improvements and defining a vision for new standards that delight customers.

You will partner with technology, operations and finance to roll out programs, use data to tackle challenges, and translate insights into actionable requirements while leading end-to-end delivery.

Qualifications

• Bachelor's degree is required.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Experience in program or project management.

Responsibilities

• Own program launch coordination across technology and operations.
• Use data to understand operational challenges and create continuous improvement initiatives.
• Conduct network-wide simulations and translate findings into structured business requirements and acceptance criteria.
• Present tradeoffs across competing and complementary approaches by evaluating upstream vs. downstream solutions, quantifying cost and complexity of each, and driving stakeholder alignment on the recommended path forward.

Skills

Data-driven decision making

Program management

Stakeholder communication

Analytical mindset

Education

Bachelor's degree

Job description

Job ID: 10561453 | Amazon UK Services Ltd.

Amazon Transportation Services (ATS) is looking for a detail-oriented, analytical, technically skilled, innovative, hands‑on, and customer‑obsessed Program Manager to lead strategic initiatives that will innovate the Middle Mile transportation. You will define the vision that build a new standard for our customers and stakeholders while satisfying performance.

In this role, you will partner with technology, operations, and finance teams to define and roll out programs that enhance Amazon planning systems. You’ll work in a fast paced environment and will be required to lead not only at the strategic level, but also tactically day‑to‑day by diving deeply into business and technical domains.

Key job responsibilities

• Own program launch coordination across technology and operations
• Use data to understand operational challenges and create continuous improvement initiatives.
• Conduct network‑wide simulations and translate findings into structured business requirements and acceptance criteria.
• Present tradeoffs across competing and complimentary approaches by evaluating upstream vs. downstream solutions, quantifying cost and complexity of each, and driving stakeholder alignment on the recommended path forward.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centers equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority, and we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

Basic Qualifications

• Bachelor's degree
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience in program or project management

Preferred Qualifications

• Experience leading process improvements

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.