Senior Production SRE: Incident Response & Automation Lead
BrickRed Systems LLC
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Job summary
BrickRed Systems seeks an experienced Production Support / Site Reliability Engineer (SRE) to ensure stability and performance of enterprise applications and infrastructure in a demanding production environment. You will own incident management, monitoring, and on-call support while driving automation and reliability improvements.
The role requires coordinating with DevOps, engineering, and operations teams to reduce MTTR, improve service availability, and implement proactive measures for
Qualifications
- Experience in production support or SRE for enterprise applications.
- Strong incident management and on-call experience.
- Proficiency with monitoring/observability tools and RCA processes.
- Experience with Linux/Windows, networking, and databases.
Responsibilities
- Monitor production applications and infrastructure for availability and performance.
- Lead end-to-end incident response, triage, escalation, and resolution.
- Provide on-call support for critical production incidents.
- Coordinate cross-functional teams during service disruptions.
- Troubleshoot complex issues across applications and infra.
- Conduct root cause analysis and implement preventive actions.
- Configure and maintain monitoring, logging, and alerting systems.
- Develop runbooks and knowledge documentation.
- Automate operational tasks and recovery processes.
Skills
Tools
Job description
BrickRed Systems seeks an experienced Production Support / Site Reliability Engineer (SRE) to ensure stability and performance of enterprise applications and infrastructure in a demanding production environment. You will own incident management, monitoring, and on-call support while driving automation and reliability improvements.
The role requires coordinating with DevOps, engineering, and operations teams to reduce MTTR, improve service availability, and implement proactive measures for
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