Senior Product Owner

Lloyds Banking Group; Saint Helier; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Up to 15% pension contributions

Annual performance bonus

Flexible working arrangements

30 days holiday + bank holidays

Wellbeing initiatives

Job summary

Lloyds Banking Group in Jersey or Isle of Man is seeking a Senior Product Owner to own a product backlog spanning multiple delivery channels. Reporting into the Crown Dependencies Lab Product Owner, you’ll ensure the team focuses on the right priorities and delivers incremental value for customers.

This is a hybrid role with two office days per week. The candidate will shape the product vision, manage the backlog, and collaborate with Journey Managers and Integrators to drive outcomes.

Qualifications

• 5+ years leading digital development delivery with a strong business focus.
• Experience as Product Owner or Programme Manager with budget, risk and delivery ownership.
• Hands-on experience leading cross-functional teams through end-to-end agile delivery lifecycle.
• Practical experience applying AI to technology delivery with improved business outcomes.

Responsibilities

• Owns the product backlog and shapes product vision and roadmap.
• Oversees creation and prioritisation of user stories for customer journeys.
• Manages Customer Journey Managers and Integrators in prioritising improvements.
• Ensures change governance and business readiness activities for features and journeys.
• Mentors and develops team capabilities within the functional area.

Skills

Digital delivery leadership

Program ownership

Cross-functional leadership

AI in delivery

Executive communication

Job description

JOB TITLE

Senior Product Owner

LOCATION

Jersey or Isle of Man

HOURS

Full-time

WORKING PATTERN

Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site.

What you'll be doing:

We're on a journey to build the bank of the future, and we need your help. We're committed to Help Britain Prosper and become the best bank for customers. As part of this, we're redefining our digital capability, providing customers with simpler, continuous interactions across our digital services - online and mobile. We're continuing our extensive transformation programme, redefining what a bank is from the inside out.

The purpose of the Product Owner is the overall ownership for a single product backlog spanning multiple delivery channels/ feature teams. Reporting into the Crown Dependencies Lab Product Owner, this role is responsible to oversee the release of incremental value within an overall product, with the primary aim of delivering value to customers and stakeholders by ensuring the team focuses on the right priorities.

Please note* This role is based in Jersey or Isle of Man, you'll require the right to work and live in these locations.

Key Responsibilities

• Supports development of Lab or Team OKRs and provides product performance and benefits realisation data
• Oversees the shaping of user-stories to meet customer needs
• Manages Customer Journey Managers and Integrators in the analysis and prioritisation of user stories for customer journey improvements
• Shapes Product vision and roadmap, lining into the overarching Lab goals and objectives
• Prioritises, refines and manages Product backlog
• Accountable for Product change governance (e.g., CMIA / SPFIA) and Business Readiness activities (e.g., training and comms, testing and readiness for implementation) for their respective features, journeys or technology components. Note: PO's are accountable but activities to be delivered by the whole 'team'.
• Plays a role in developing capabilities within their functional area and invests in personal and team growth through mentoring and other informal methods
• Works with Integrators when change is particularly large

Additional responsibilities for Product Owners:

• Owns and manages the product backlog for a Group-wide technology asset
• Develops technical design for the product
• Delivers against a product budget, performing financial and data analysis
• Manages all product risk
• Defines the segmentation and supplier strategy
• Environment Planning and other technical activities

Why join us?

If you think all banks are the same, you're wrong. We're a pioneering, fast-changing business that's shaping finance as a force for good. If you're after a role where you can have an impact and do the best work of your career, you've just found it.

What we’re looking for?

• 5+ years' experience leading digital development delivery with a strong business focus. App/ Web delivery experience is essential to be considered for this role.
• A background in large scale technology change delivery - you must have experience working as a Product Owner or Programme Manager, able to demonstrate budget, risk and delivery ownership.
• Proven hands-on experience leading cross-functional teams through the end-to-end agile application delivery lifecycle, from demand through to incremental value release.
• Practical experience applying AI to technology delivery, with examples of improved business outcomes.
• Strong leadership, communication and collaboration skills, with the ability to work effectively from executive level through to delivery teams.

This is a place for you:

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies