Senior Product Owner

Netcraft; London; Hybrid; GBP 55,000 - 70,000; Full time

Job summary

A leading company in cybercrime detection is seeking a Senior Product Owner to help manage multiple engineering teams. You will prioritize backlogs, gather customer feedback, and collaborate closely with stakeholders. The role offers an exciting opportunity to drive product success while ensuring a user-centered approach.

Benefits

Flexible working options

Private health cover

Comprehensive wellness and support provisions

Company pension scheme

33 days holiday per year

Two days paid Volunteering Leave per year

Free meals and snacks

Qualifications

• 5+ years of product ownership experience, with at least 3 years in B2B SaaS.
• Excellence in stakeholder management and cross-functional collaboration.
• Outstanding communication skills and ability to translate complex technical concepts.

Responsibilities

• Help manage your teams’ backlogs including prioritisation and alignment with Netcraft Product roadmap.
• Work closely with sales, account teams, and other stakeholders to understand client needs.
• Gather and analyse customer feedback and usage data to augment market research.

Skills

Stakeholder management

Cross-functional collaboration

Analytical skills

Problem-solving

Communication skills

Data-driven decision making

Agile methodologies

Tools

Jira

Confluence

Job description

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The Company

Netcraft is the global leader in cybercrime detection and disruption. We’re a trusted partner for three of the four largest companies in the world, and many large country governments. We've blocked almost 200 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks.

The Company

Netcraft is the global leader in cybercrime detection and disruption. We’re a trusted partner for three of the four largest companies in the world, and many large country governments. We've blocked almost 200 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks.

Our purpose and passion are focused on just one thing: protecting the world from cybercrime.

Our passion doesn't stop at what we do - it shapes how we work, too. We're proud of our talented team and the value each person brings. That's why we've created a workplace where people feel supported and inspired, from great benefits and wellness programs to fun social events.

The Role

Based in either our London, Manchester, or Bath office (wherever suits you best), you’ll be the Product Owner aligned to one of our Engineering Departments and helping support anywhere from 2 –5 squads.

Day To Day, You’ll

• Help manage your teams’ backlogs, including prioritisation, refinement, and alignment with the Netcraft Product roadmap. Identify cross-team dependencies and escalate blockers.
• Work closely with sales, account teams, and other stakeholders to understand client needs
• Represent the needs of customers and stakeholders within the team
• Help define and maintain user-centred product requirements, user stories, and acceptance criteria
• Gather and analyse customer feedback and usage data to augment our market research and competitive intelligence
• Collaborate with engineering teams in a mixed sprint and kanban environment to ensure successful delivery
• Build and maintain strong relationships with key customers and internal stakeholders
• Define and track key product metrics and KPIs
• Where necessary help create wireframes of features / functionality to facilitate internal discussions.
• Present local team roadmaps to internal audiences
• Contribute to developing and maintaining marketing collateral with input on product positioning and value articulation
• Support compliance with security standards and regulations in product development
  
  

The Reward Package

• An attractive starting salary, reviewed annually
• Flexible and hybrid working options
• Private health cover, incl. a private GP service
• Comprehensive wellness and support provisions
• Company pension scheme with 4% employer contributions plus NI savings
• 33 days holiday per year (incl. public holidays)
• Two days paid Volunteering Leave per year
• Enhanced family leave benefits
• Free meals, snacks and drinks in the offices
• Tax-efficient cycle to work scheme
• Inclusive culture and environment where you’ll feel genuinely valued and supported
  
  

What You’ll Need To Be Successful

• 5+ years of product ownership experience, with at least 3 years in B2B SaaS
• Excellence in stakeholder management and cross-functional collaboration
• Excellent analytical and problem-solving skills with data-driven decision-making abilities
• Outstanding communication skills and ability to translate complex technical concepts for various audiences
• Experience with agile methodologies and product management / workflow tools (Jira, Confluence)
• Experience facilitating effort and duration estimations using various methods
• Track record of successful product launches and feature releases
• Demonstrated leadership skills and ability to influence without direct authority
  
  

Bonus Points If You Have

• A background in the cybersecurity market, especially at a SaaS vendor
• Experience helping teams manage R&D workloads alongside conventional software engineering
• A technical background with an understanding of SDLC tooling, cloud infrastructure, APIs, and security principles
• Experience working with distributed global teams
  
  

If you think this role could be great for you, please do apply.We’d love to hear from you.

Diversity, Equity and Inclusion

This is very important to us and through our ally network we support under-represented groups. We seek to maintain a working environment that is free from bias, harassment or discrimination, and we encourage candidates from any background to apply, regardless of their gender, gender identity, sexual orientation, race/ethnicity, ability/disability, age, religion, or any other specific characteristics.

We’re happy to make any adjustments to our hiring process to ensure that all candidates can participate fully and comfortably.

Please note Netcraft does not accept any unsolicited approaches from external recruiters.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  Technology, Information and Internet

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