Senior Product Manager - Tesco Labs - Innovation

Tesco; Welwyn Garden City; Hybrid; GBP 70,000 - 120,000; Full time

Job summary

Tesco Labs in Welwyn Garden City is seeking an innovative Product Manager to own end-to-end products in a fast-paced, global context. You will define roadmaps, translate insights into outcomes, and partner with Engineering, UX Research and Data Science to deliver value for customers and colleagues.

You'll work on complex, high-impact opportunities with a collaborative, Agile mindset, balancing speed and quality, and you will thrive in a hybrid setup with both office and remote collaboration.

Qualifications

• Proven experience working with senior stakeholders beyond your immediate product team.
• Track record of tackling ambiguous problems through hypotheses, MVPs, experimentation and data-informed decision-making.
• Experience taking products from concept to live usage through modern software development lifecycles, with measurable outcomes.

Responsibilities

• Own complex products end to end, often involving multiple internal teams and external partners.
• Define and execute product vision, strategy and roadmaps, aligning product direction with Tesco Labs priorities.
• Be accountable for product success, including defining clear success measures (OKRs) and driving adoption, performance and learning.
• Lead structured discovery and experimentation, including workshops, MVPs, trials and proofs of concept.
• Develop a deep understanding of user and stakeholder needs, and advocate for problems worth solving.

Skills

Stakeholder management

Data-informed decision making

Agile methodologies

Product lifecycle

Strategic thinking

Job description

Tesco Labs is at the heart of innovation enabled by emerging technologies. Joining us means playing a part in defining, building and launching an ambitious roadmap that could affect the lives of millions of colleagues and customers globally.

We need people who share our ambition. Passionate and willing to take the initiative to drive us forwards. In return we offer excitement, a great team, an excellent benefit package and significant career development opportunities.

Product managers at Tesco are passionate about solving problems. They take accountability for complex and strategic products, and are empowered to drive the product strategy, the roadmap, and the outcomes. Driven by curiosity and innovation, coupled with strong partnership with Business, Engineering, User Research and Data Science teams, our product managers create value for our Customers, Colleagues and Businesses across all markets.

About The Role

At Tesco Labs, we use our passion for innovation, to create new and disruptive retail focussed experiences and products, for Tesco customers and colleagues globally. Our products are typically 'new to world' or 'new to retail' and we work across the Innovation Horizons, from nearer term opportunities, to testing hypothesis in experimental, breakthrough innovation. We do this with a proud track record.

It really is a role at the cutting edge and no two days are the same. We're looking for someone with an innovator's mindset and product management rigour. You'll need to be comfortable with complexity and ambiguity while moving products forward, often with tight deadlines. A role in the Lab means 'no blueprints' ways of working - we're inventing the new. We're looking for a real self-starter to discover, define, develop and deliver world class, new to world products.

Responsibilities

• Own complex products end to end, often involving multiple internal teams and external partners.
• Define and execute product vision, strategy and roadmaps, aligning product direction with Tesco and Labs strategic priorities.
• Be accountable for product success, including defining clear success measures (OKRs) and driving adoption, performance and learning.
• Rapidly develop domain, customer and market understanding to assess opportunities and shape informed product decisions.
• Work closely with research, design, analytics, data science and engineering to discover, design, build and iterate solutions to real business problems.
• Lead structured discovery and experimentation, including workshops, hypotheses, MVPs, trials and proofs of concept.
• Develop a deep understanding of user and stakeholder needs, and relentlessly advocate for the problems worth solving.
• Prioritise decisively, resolving trade-offs in collaboration with peers and senior leaders.
• Influence product direction, working with the Head of Product to make clear, evidence-based decisions on which initiatives to progress, pivot or stop.
• Continuously measure and communicate value, ensuring stakeholders understand progress, impact and learning.
• Plan and co-ordinate complex cross-team initiatives, managing dependencies across multiple product and engineering teams.
• Drive improvements in quality, reliability, security and measurement, helping raise the overall product bar.
• Contribute to a strong product culture, supporting shared goals and collaborating across the wider product community.
• Engage with external networks, partners and suppliers to evaluate technologies, solutions and potential collaborations.
• Excellent written and verbal communication skills, with the ability to tell a clear and compelling product story.
• Strong analytical and problem-solving capability, grounded in data and evidence.
• Curiosity and adaptability to quickly learn new domains and problem spaces.
• Confident presentation and influencing skills, particularly with senior stakeholders.
• A collaborative mindset and strong sense of ownership.
• Effective decision-making and prioritisation skills, especially in fast-moving or ambiguous situations.
• Empathy and strong listening skills to understand user and stakeholder pain points.
• Strong facilitation skills for discovery sessions, workshops and stakeholder alignment.
• Experience working with suppliers or external partners.
• A solid grounding in Agile product development, including writing effective user stories and acceptance criteria.
• Practical understanding of user research, service design and design thinking approaches.

Experience we’re looking for

• Proven experience working with senior stakeholders beyond your immediate product team to shape direction, socialise progress and gather feedback.
• A track record of tackling ambiguous problems through hypotheses, MVPs, experimentation and data-informed decision-making.
• Experience taking products from concept to live usage through modern software development lifecycles, with measurable outcomes.
• Experience operating in large, complex domains or organisations, or the ability to build domain expertise quickly.

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world.

No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process.

When you join us in this role, you'll be employed by Tesco Stores Limited, the Tesco legal entity responsible for your employment.