Product Manager - Customer Range

Tesco; Welwyn Garden City; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Annual bonus up to 20% of base salary

Holiday 25 days + personal day

26 weeks maternity/adoption leave

Free 24/7 virtual GP and EAP

Inclusive recruitment and wellbeing

Job summary

Tesco is seeking a Product Manager for Customer Range to own the vision, strategy and delivery of a critical product that guides what products Tesco stocks in stores and online. You will drive end-to-end product decisions, balancing customer needs with supply chain and commercial goals.

You will collaborate with Commercial, Technology, Data Science and Operations to shape tools and capabilities that influence millions of shopping decisions weekly.

Qualifications

• Experience owning and developing successful products that deliver clear customer and business value.
• Ability to define a product vision and strategy and turn it into measurable outcomes.
• Strong collaboration skills across Engineering, Data Science, Analytics, Research and Design.

Responsibilities

• Define and deliver the vision, strategy and roadmap for Customer Range to ensure customers can find products they want in Tesco stores and online.
• Lead Tesco’s transition to a science-led, data-driven approach improving availability, choice and performance.
• Understand customer, colleague and business needs using data to identify opportunities and problems to solve.
• Partner with Engineering, Data Science, Analytics, Research and Design to discover, test and deliver measurable value.
• Validate assumptions early through experimentation and MVPs to reduce risk and accelerate learning.
• Make prioritisation decisions balancing long-term outcomes with a fast-moving retail business.
• Own product performance and success measures using data, feedback and experiments to improve outcomes.
• Influence senior stakeholders with compelling storytelling and a clear product vision.
• Shape how Tesco uses data, science and technology to improve ranging decisions at scale.

Skills

Product management

Data-driven decisions

Stakeholder management

Cross-functional collaboration

Customer focus

Job description

As Product Manager for Customer Range, you will own the vision, strategy and delivery of a critical product that helps determine which products customers can buy in Tesco stores and online.

Have you ever gone into a supermarket looking for a product and found it isn't stocked in that store? Or noticed that a store has too much of one product and not enough of another? myProduct Range helps solve these problems. It enables Tesco to make smarter, data-driven decisions about which products should be ranged in each store, ensuring local customers can find the products most relevant to them while making the best use of limited shelf space.

As Tesco moves from traditional range planning to a science-led approach, you will play a key role in transforming how product ranges are created, optimised and maintained. Working across Commercial, Technology, Data Science and Operations, you will help shape the tools and capabilities that influence millions of customer shopping decisions every week.

You will have end-to-end ownership of the product, setting the long-term vision, validating ideas early and solving complex customer and business problems. Your success will be measured by your ability to improve product availability, increase customer satisfaction, drive commercial performance and simplify decision-making for colleagues at scale.

You will be responsible for

• Define and deliver the vision, strategy and roadmap for Customer Range, helping Tesco ensure customers can find the products they want in the stores where they shop.
• Lead Tesco’s transition from traditional range planning to a science-led, data-driven approach that continuously improves customer choice, availability and commercial performance.
• Deeply understand customer, colleague and business needs, using data and insight to identify the biggest opportunities and problems to solve.
• Partner with Engineering, Data Science, Analytics, Research and Design to discover, test and deliver solutions that create measurable value.
• Validate assumptions early through experimentation and MVPs, focusing on reducing risk and accelerating learning.
• Make clear prioritisation decisions, balancing long-term strategic outcomes with the needs of a fast-moving retail business.
• Own product performance and success measures, using data, feedback and experimentation to continuously improve outcomes.
• Influence senior stakeholders across Commercial, Technology and Operations through compelling storytelling, evidence-based decision making and a clear product vision.
• Shape how Tesco uses data, science and technology to make better ranging decisions at scale, influencing millions of customer shopping journeys every week.
• Contribute to and help grow the Product Management community, sharing best practices and supporting the development of product thinking across Tesco.

You will need

• Experience owning and developing successful products that deliver clear customer and business value.
• Ability to define a product vision and strategy and turn it into measurable outcomes.
• Strong collaboration skills, with experience working across Engineering, Data Science, Analytics, Research and Design.
• A customer-focused mindset and a passion for solving real-world problems.
• Experience using data, insight and experimentation to make product decisions.
• Comfortable making trade-offs and prioritising in a fast-moving, complex environment.
• Excellent communication and stakeholder management skills.
• A structured, analytical approach to problem solving and decision making.

What’s in it for you?

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work.[1]

• Annual bonus scheme of up to 20% of base salary.
• Holiday starting at 25 days plus a personal day (plus Bank holidays).
• 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
• This information is a shortened summary, refer to our policies for full details.

References

1. https://www.tesco-careers.com/explore-our-world/colleague-benefits/

About Us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you’re just kicking off your career, juggling passions, or navigating big life events, we’re here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We’re proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, And if you’re interested in joining our team but don’t tick every box, don’t let that hold you back from applying.>