Senior Product Manager – Recall Growth & Scale

RAC; Walsall; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Colleague Share Scheme

Pension with matched contributions

Flexible work schedules

Wellbeing support

Job summary

RAC is seeking a Senior Product Manager to lead the ongoing development and scaling of the Recall product within our SMR business. You will define a compelling product vision, build a clear roadmap, and deliver measurable value for customers and the business.

Based in Bradley Stoke or Walsall, this hybrid role requires at least two days in the office. You will partner with senior leaders, operations, technology teams and external stakeholders to translate strategy into deliverable solutions,

Qualifications

• Proven experience as a Product Manager in technology or digital environments.
• Experience defining, launching, and scaling products from concept through delivery.
• Strong stakeholder management and ability to influence at all levels.
• Excellent communication and presentation skills.
• Experience in Agile environments leading cross-functional teams.
• Commercially aware with focus on outcomes and customer value.
• Analytical and data-driven decision making.
• Experience in automotive, fleet, logistics, mobility, or B2B2C is advantageous.

Responsibilities

• Define and communicate a clear product vision, strategy, and roadmap aligned to business objectives.
• Lead the ongoing development and scaling of the Recall product and services.
• Collaborate with senior leaders, operations, technology, and external stakeholders to translate requirements into deliverables.
• Prioritise features based on customer value, business benefit, feasibility and timelines.
• Drive cross-functional collaboration across engineering, UX/UI, operations and commercial teams.
• Ensure seamless integration of new capabilities into systems and customer journeys.
• Define product KPIs and use data to drive improvements.
• Manage risks and delivery roadblocks to ensure outcomes.
• Advocate for the customer while balancing commercial objectives.

Skills

Product management

Stakeholder management

Agile

Cross-functional leadership

Communication

Strategic thinking

Data-driven decision making

Automotive/logistics experience

Job description

RAC is seeking a Senior Product Manager to lead the ongoing development and scaling of the Recall product within our SMR business. You will define a compelling product vision, build a clear roadmap, and deliver measurable value for customers and the business.

Based in Bradley Stoke or Walsall, this hybrid role requires at least two days in the office. You will partner with senior leaders, operations, technology teams and external stakeholders to translate strategy into deliverable solutions,