Senior Product Manager - PayLater (Fixed Term)

Arrive; Greater London; Presencial; GBP 95.000 - 130.000; Jornada completa

Descripción de la vacante

Arrive is seeking a Senior Product Manager for PayLater to own the product and drive cross-market compliance across EU markets. You’ll balance regulatory constraints with product growth, working with finance, legal, and platform teams.

You will shape long-term billing experiences for drivers, corporate fleets, and business customers, translating complex requirements into practical roadmaps and measurable outcomes.

Formación

• 5+ years in product management with payments, billing, or financial infra.
• Experience with e-invoicing compliance, SEPA Direct Debit, or recurring billing in EU.
• Proven end-to-end product ownership from discovery to delivery.
• Strong analytical skills and data-driven decision making.
• Experience across multiple European markets and regulatory environments.
• Excellent communication and stakeholder management.
• Bachelor’s degree in Business, Technology, or related field; advanced degree preferred.

Responsabilidades

• Act as PayLater expert and primary product contact across cross-functional teams.
• Maintain clear documentation of product architecture and decisions.
• Collaborate with local market teams to reflect operational realities.
• Lead responses to EU e-invoicing mandates (ViDA, EN 16931) across markets.
• Migrate legacy billing to compliant modern infrastructure.
• Define and own long-term PayLater roadmap balancing efficiency and growth.
• Set KPIs and prioritize based on data.
• Contribute to architectural discussions and system evolution.

Conocimientos

Payments & Billing leadership

B2B billing experience

E-invoicing compliance

SEPA Direct Debit

Multi-market experience

Data-driven decision making

Product ownership

Educación

Bachelor’s degree in Business, Technology, or related field

Descripción del empleo

We’ve signed up to an ambitious journey. Join us!

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

About The Role

PayLater is Arrive’s post-pay billing product. The infrastructure that lets drivers and business customers receive consolidated invoices after parking sessions, settle balances via Direct Debit, and integrate billing data into their ERP and finance systems. It handles millions of recurring and usage-based transactions across Europe and the US, and sits at the intersection of regulatory compliance, B2B commercial relationships, and long-term platform architecture.

We are looking for a Senior Product Manager who can operate at three distinct levels simultaneously: as the organisation’s go-to expert on PayLater; as the owner of a product that is actively evolving to meet new compliance requirements and migration pressures; and as the strategic thinker shaping what deferred payment experiences should look like in the years ahead.

This is not a role where you’ll spend your time purely on roadmap strategy. There will be days when a customer care team needs help understanding an invoicing edge case, and days when you’re defining the long-term architecture of how B2B billing should work across several European markets. If that breadth energises rather than frustrates you, read on.

What You’ll Own

Internal Expert & Point of Contact

PayLater touches finance, legal, market operations, and customer care across multiple countries. You will be the person those teams turn to when they have a question the product can answer - or when the product is creating a problem they need solved.

• Serve as the central product contact for PayLater across the organisation - from customer care escalations to finance and legal queries.
• Maintain clear, accessible documentation of how the product works and why it works that way.
• Build strong relationships with local market teams so that their operational realities inform your decisions, not just your roadmap.
• Represent PayLater in cross-domain discussions with Payments, Platform, and Core teams.

Compliance, Migrations & Product Evolution

PayLater operates in a regulatory environment that is actively shifting. The EU’s VAT in the Digital Age (ViDA) directive and EN 16931 e-invoicing standards are driving structural changes to how B2B invoices are issued, transmitted, and validated in EU. You will own Arrive’s response to this.

• Lead the product response to EU e-invoicing mandates - including ViDA and EN 16931 - across multiple markets and formats (XRechnung, ZUGFeRD, Factur-X, PEPPOL).
• Own the migration of legacy billing and payment flows to modern, compliant infrastructure.
• Maintain a product that is scalable, automated, and ahead of compliance deadlines - not reactive to them.
• Balance SEPA Direct Debit mandate lifecycle management with invoicing compliance across B2B and consumer segments.
• Represent the product in architectural discussions and own decisions about system evolution.

Long-Term Product Strategy

Beyond keeping the lights on and the auditors happy, PayLater needs a strategic owner who can define where deferred payment experiences are heading - for individual drivers, corporate fleets, and the business customers who depend on reliable, structured billing.

• Drive the long-term roadmap for PayLater and B2B billing, balancing operational efficiency, technical resilience, and commercial growth.
• Lead product discovery to validate that we are solving the right problems - both for existing customers and for the markets and segments we have not yet entered.
• Define and apply MVP/MLP thinking to expand billing and payment capabilities into new markets.
• Set clear KPIs and product health metrics; use them to make and communicate prioritisation decisions.
• Own the retirement or consolidation of legacy flows where the evidence supports it.

You’ll Thrive Here If You…

• Have direct experience with B2B billing infrastructure - invoicing flows, mandate lifecycle management, or e-invoicing compliance, not just adjacent fintech experience.
• Understand SEPA Direct Debit at a product level: mandate creation, amendment, cancellation, failure handling, and what that means for the customer experience.
• Are familiar with EU e-invoicing requirements - the ViDA directive, EN 16931, and the market-specific formats and timelines rolling out across Germany, France, and the Netherlands.
• Are comfortable operating across the full spectrum from operational support to strategic vision - and don’t see the former as beneath you.
• Can build trusted relationships with finance, legal, and compliance stakeholders, and translate regulatory requirements into clear product decisions.
• Have worked in multi-market environments and understand that the right solution for one country is not always the right solution for another.
• Know how to run discovery - not just gather requirements and can tell the difference between a problem worth solving and one that looks urgent but isn’t.
• Communicate clearly and create clarity from complexity, for engineers, for executives, and for the customer care agent who just needs a straight answer.

Key Qualifications

• 5+ years in product management, with a demonstrable focus on payments, billing, or financial infrastructure, B2B billing experience is strongly preferred.
• Hands-on experience with e-invoicing compliance, SEPA Direct Debit, or recurring billing infrastructure in EU markets.
• Proven ability to own a product end-to-end: from discovery and strategy through to delivery, iteration, and stakeholder alignment.
• Strong analytical skills, you define and track the metrics that matter, and use data to justify trade-offs.
• Experience working across multiple European markets and navigating regulatory environments.
• Excellent communication and stakeholder management skills; comfortable working with technical and non-technical audiences at all levels.
• Bachelor’s degree in Business, Technology, or a related field (advanced degree preferred).

About Arrive

Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimised car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.