Senior Product Manager - Mobile (iOS) Tech and Product · HQ

Justzapp; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading convenience retail platform in London seeks a Senior Product Manager for their mobile iOS app. This role involves shaping customer interactions and collaborating with various teams to enhance the app's features and performance. Ideal candidates will have extensive experience in product management and a passion for creating exceptional user experiences.

Benefits

Competitive salary & equity package

25 days of annual leave plus bank holidays

Private Health Insurance

Extended sick pay and maternity/paternity leave pay

Qualifications

• 5+ years of product management experience focused on native iOS apps.
• Proven track record of launching consumer-grade iOS apps.
• Familiarity with Apple Pay and push notifications.

Responsibilities

• Own the mobile customer experience from discovery to delivery tracking.
• Define and manage the iOS product roadmap.
• Collaborate with cross-functional teams to enhance user experience.

Skills

Product Management

iOS App Development

Customer Experience

Mobile Analytics

Job description

Senior Product Manager - Mobile (iOS)

Location: Vauxhall, London (Onsite, 5 days/week)

About Zapp

Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.

About the Role

We're looking for a Senior Product Manager to be the end-to-end owner of our mobile iOS app and website. In this role, you'll shape how customers interact with our brand digitally — from discovery through delivery. In this high-impact entrepreneurial role, you’ll collaborate with Engineering, Design, Marketing, Merchandising, and Operations teams to launch customer-centric features that drive bar-raising frictionless experience - at speed.

You’ll work closely with the company’s Founder to continue our mission to build the most loved on-demand delivery app in the world. You’ll thrive here if you’re obsessed with customers, love solving complex problems, and move fast without breaking things that matter.

Responsibilities

• Own the mobile (iOS) customer experience - from discovery and ordering through to real-time delivery tracking.
• Define and manage the iOS product roadmap, aligning closely with Engineering and Design teams.
• Translate customer needs and platform-specific constraints into high-performing, intuitive iOS features.
• Drive development of key iOS capabilities such as push notifications, Apple Pay, real-time location tracking, and personalized UX.
• Collaborate cross-functionally with Marketing, Commercial, and Store Ops teams to ensure a seamless and intuitive user experience.
• Leverage customer insights and operational data to identify pain points and develop new opportunities.
• Establish and track KPIs to evaluate product performance and inform future iterations.
• Stay up-to-date on iOS platform updates, release cycles, and best practices to keep the app competitive and compliant.

Ideal Candidate Profile: Requirements

• Product Manager (Mobile iOS) 5+ years of product management experience, with a strong focus on building and scaling native iOS apps.
• Proven track record of shaping, launching, and scaling consumer-grade iOS apps with high user engagement and strong App Store ratings.
• Familiarity with Apple Pay, push notifications, real-time tracking and location-based services.
• Deep understanding of the iOS ecosystem, including Apple Human Interface Guidelines, platform capabilities, and release cycles.
• Ability to work closely with iOS engineers and mobile designers, translating user needs and technical constraints into intuitive, performant features.
• Experience with tools like mobile analytics platforms (e.g. Mixpanel, Amplitude) to monitor and optimize app performance.
• Track record of using customer feedback, behavioral data, and experimentation to prioritize features and enhance mobile UX.
• A strong grasp of mobile performance, reliability, and responsiveness, especially in high-stakes, time-sensitive use cases (e.g., <20-minute delivery windows).

Benefits

Opportunity to be part of an industry transforming mission - your work will directly shape how the world experiences fast, premium retail.

Of course we also offer

• Competitive salary & equity package.
• 25 days of annual leave plus bank holidays.
• Private Health Insurance.
• Extended sick pay and maternity/paternity leave pay.