Senior Product Manager - KYC

Just Eat Takeaway.com; London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading food delivery company is seeking a Senior Product Manager for KYC based in London or Amsterdam. You'll own the KYC product strategy, ensuring it balances regulatory compliance with user experience. The ideal candidate will have extensive product management experience and a strong background in compliance or FinTech. This role involves leading cross-functional teams to deliver products that simplify complex legal requirements and improve partner experiences.

Qualifications

• Extensive product management experience with a proven track record.
• Background in KYC, compliance, FinTech or regulated environments.
• Strong leadership and stakeholder management skills.

Responsibilities

• Own the end-to-end KYC product strategy.
• Translate regulatory requirements into user-friendly experiences.
• Lead cross-functional execution to deliver impactful releases.

Skills

Product management

KYC compliance

Cross-functional leadership

Data-driven decision making

Simplifying complex processes

Job description

Social network you want to login/join with:

The role can be based in London or Amsterdam, with 3 days in the office.

Ready for a challenge?

About this role

As Senior Product Manager for KYC, you’ll own the vision and roadmap for how we verify partners at the point of onboarding and continually reassess them across our global markets. Your mission? To make compliance feel effortless.

You’ll operate at the intersection of regulatory compliance, user experience, and scalability, turning complex legal requirements into seamless, partner-friendly journeys. Working closely with colleagues in Legal, Compliance, Design, and Engineering, you’ll play a key role in building products that protect our business while enabling our partners to thrive

These are some of the key ingredients to the role

• Own the end-to-end KYC product strategy: From initial verification through to ongoing monitoring and reassessment — designing for scale, simplicity, and trust.
• Simplify the complex: Translate regulatory and legal requirements into intuitive, low-friction experiences that partners and internal teams actually want to use.
• Lead cross-functional execution: Align compliance, engineering, design, and analytics to deliver timely, high-impact product releases.
• Think globally, act locally: Build flexible solutions that adapt to local regulatory nuances while maintaining platform-wide consistency.
• Measure what matters: Define success through metrics tied to partner conversion, risk reduction, and operational efficiency.
• Champion partners and internal users: Understand the needs of restaurants, grocers, retail partners, and internal agents, and ensure solutions deliver value for all.
• Stay future-ready: Keep up with KYC/AML regulation trends, especially within the EU (e.g. PSD2/PSD3), and prepare the product for what’s next.

What will you bring to the table?

• Extensive product management experience , with a proven track record of delivering impactful, user-centric products in complex domains.
• Background in KYC, compliance, FinTech , or similarly regulated environments — where balancing risk and usability is key.
• A systems thinker — able to navigate detail without losing sight of the big picture.
• A passion for simplicity — you turn complex workflows into elegant, frictionless experiences.
• Strong cross-functional leadership and stakeholder management — you speak legal, tech, and ops fluently.
• Data-driven mindset — confident using metrics to shape product decisions and demonstrate impact.
• Curiosity, resilience, and a bias for action — excited by complexity, not intimidated by it.