Senior Product Manager - Groceries App

Sainsbury's; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Sainsbury’s seeks a Senior Product Manager to lead the Food Experiences team, enhancing the customer-facing app. This role focuses on optimizing user experience through Agile methodologies, ensuring product delivery aligns with business goals while engaging with engineering teams and stakeholders for effective implementation.

Benefits

Flexible working options

Learning and development opportunities

Commitment to diversity and inclusion

Qualifications

• Experience in grocery retail technology.
• Knowledge of product development principles.
• Understanding of Agile delivery.

Responsibilities

• Maintain a 90-day product roadmap and prioritize backlog.
• Coordinate post-launch evaluations to measure product value.
• Monitor industry trends and build insights for product improvement.

Skills

Agile

Problem Solving

Stakeholder Engagement

Collaboration

Customer Focus

Job description

Division / Department: Sainsbury’s Digital

Location: Various

Reporting to: Head of Product - Food Experiences

In a nutshell:

Want to work on a customer facing app using best in class agile processes with reach to millions of customers? Want to solve interesting problems at huge scale? Want to learn from the best and be challenged to think differently every day? Want to work hand in hand with development teams where you drive success and return to the business? Want the flexibility to work at home and in an office where it helps you meet your work and life commitments?

In Sainsbury’s Tech, we power the UK’s number 1 multi-channel, multi-brand retailer. Our product teams are made up of inspired and multidiscipline individuals who are empowered to solve hard problems in ways our customers love and serve the needs of our business. Sainsbury’s app team has an ambition to be a market-leading digital experience which will make shopping groceries at Sainsbury’s a joyful and effortlessly fast experience.

In this Senior Product Manager role, you will be part of the Food Experiences team and will be responsible for the bottom of funnel within the Sainsbury’s app. This encompasses our outcomes to reduce the time it takes for our customers to shop with us, making sure that the Sainsbury’s app offers our customers the best value for them at the right moment, and finally our mission to make all of our core repeated journeys seamless.

In this role you will be working directly with an App Engineering team and designer, and you will be hyper focused on delivery and pace together, aligned to our metric driven outcomes. You will work closely with our Analytics and research teams and put customers at the heart of your decision making. Once changes go live, you will make sure to iterate and improve in line with agreed product metrics linked to the wider business strategy.

This is a fantastic opportunity to work on the Sainsbury’s customer facing app and will mean exposure to senior leadership in key forums.

What I need to do:

• Supporting end-to-end delivery by maintaining a 90-day product roadmap, full year big rock view, as well as a prioritised and estimated FY backlog, including regularly communicating progress and proactively managing risks.
• Coordinate and report post-launch evaluation to validate that products work for customers or colleagues as designed and value is delivered, measured by appropriate metrics and through post investment reviews as needed
• Track both effort and value delivery identifying opportunities for cost reduction, using this insight to inform prioritisation of opportunities for the product.
• Collaborate with other product teams and 3rd parties to launch new product features.
• Champion the needs of our customers and colleagues, using insight from multiple data-sources to drive value-led prioritisation
• Monitor relevant industry trends and engage both internal and external teams as appropriate to build shared insight

How I will succeed:

• Apply insight, data and research to ensure your team are focused on making the biggest difference for customers and the business as defined by agreed product metrics (OKRs)
• Prioritise, coordinate and communicate the resolution of live product issues as required.
• Build a highly collaborative relationship with engineering, working together at all levels to work together to solve problems for our customers and the business
• Consistently engaging and motivating people with a variety of perspectives around the roadmap for your product; facing into difficult conversations and giving others licence to challenge your perspective
• Creating a positive impact with internal and external audiences, ensuring senior stakeholder advocacy for the product
• Creative problem solving, enthusiasm for supporting delivery of change through people and technology

What I need to know:

• Knowledge and understanding of a grocery retail business, the technology landscape, and how to maximise the value that products can and will add
• Understanding of Agile delivery and modern engineering team practices
• Knowledge of technical product development principles and methodologies

What I need to show:

• You are bold, curious, resilient and empathetic and able to connect with stakeholders and the team in an authentic way. What’s more, you’ll be comfortable with making decisions, challenging assumptions and taking risks.
• You thrive on translating business goals, technology strategies and market knowledge into a product roadmap that prioritises delivery of value and enables future business agility
• You really get the customer and can translate requirements into clear user stories and sprint goals for the engineering teams
• You’re technically curious, having worked directly with engineers, architects and third parties building real software. You ask the right questions so that you can help others understand your product
• You’re courageous and understand that failing and learning isn’t really failing at all. You’ll encourage the team to experiment and try new and exciting solutions
• A people person. You’ll build great relationships. We need people who want to help us build a brilliant team culture and make Sainsbury’s a great place to work.

Resources available to me:

• Line manager, peers and wider team
• Product competency framework and community of practice
• Learning and development opportunities
• Specific budget for products (budget ownership sits with PPM Line Manager)

What decisions I can make:

• All decisions related to delivering the roadmap for the product
• Prioritisation and value return across the product

Grade: C5

We are committed to making Tech a place where people love to work where diverse and engaged team make a purposeful contribution. Sainsbury’s is committed to being the most inclusive retailer, and flexible working including job sharing is welcomed wherever possible. In Tech we welcome such conversations and are proud to champion a diverse and inclusive culture.

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