Senior Product Manager, EU 3P Compliance, EU Marketplace

ENGINEERINGUK; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Product Manager to lead the chargeback technology ecosystem. This role is pivotal in shaping the vision and strategy for innovative fee management systems that enhance seller experiences across multiple EU marketplaces. The ideal candidate will be a collaborative, data-driven leader with a passion for environmental compliance and technology. You'll work closely with engineering teams and senior stakeholders to drive architectural decisions, optimize processes, and ensure seamless integration. Join a dynamic team committed to making a positive impact on sellers and customers alike.

Qualifications

• 7+ years of experience in technical product management with a strong track record.
• Proficiency in SQL and data visualization tools for data-driven decisions.

Responsibilities

• Define and execute the product vision for the chargeback technology platform.
• Lead cross-functional teams to align technology solutions with business needs.

Skills

Technical Product Management

Data Analysis

Customer Obsession

Cross-functional Team Leadership

Problem Solving

Education

Bachelor's degree in Computer Science

MBA or Master's degree

Tools

SQL

Amazon QuickSight

Tableau

PowerBI

Job description

Senior Product Manager, EU 3P Compliance, EU Marketplace

DESCRIPTION

Amazon Marketplace is a critical part of the Amazon ecosystem, offering millions of sellers the opportunity to grow their businesses globally. As part of our commitment to environmental compliance, the EPR Pay on Behalf (PoB) program helps sellers meet their Extended Producer Responsibility obligations while continuing to sell on Amazon's marketplace.

We are looking for a strategic product leader who will own the vision, roadmap, and strategy for our chargeback technology ecosystem. This role will be instrumental in scaling our fee management systems, driving technological innovation, and ensuring seamless integration across our seller experience.

You are the right person for this role if you are a self-starter, collaborative and data-oriented problem solver who is customer obsessed and passionate about the positive impact environmental compliance and technology can have on Amazon, its Sellers and end customers.

We are open to hiring candidates to work out of one of the following locations:
London,
Luxembourg

Key job responsibilities

1. Define and execute the product vision and strategy for the next generation of our chargeback technology platform
2. Own the end-to-end product roadmap for scaling chargeback operations across multiple EU marketplaces
3. Lead the technical strategy for automating and optimizing fee calculations, recovery processes, and payment systems
4. Drive architectural decisions and technology choices that enable scale and operational excellence
5. Partner with engineering teams to build robust, scalable solutions that support complex fee scenarios and real-time processing
6. Develop data-driven insights to optimize fee recovery and improve seller experience
7. Work cross-functionally with Finance, Legal, Operations, and Tech teams to align technology solutions with business requirements
8. Champion customer needs and translate them into technical requirements and feature priorities

A day in the life

1. Leading strategic planning sessions with engineering teams to architect scalable solutions for our chargeback platform
2. Analysing metrics and customer feedback to drive platform optimization decisions
3. Meeting with senior stakeholders to present your technology vision and secure investment
4. Running technical design sessions to solve complex chargeback scenarios
5. Collaborating with EU marketplace teams to ensure solutions meet diverse market needs
6. Reviewing product backlog and sprint priorities with engineering teams
7. Creating executive communications about platform scalability progress

BASIC QUALIFICATIONS

1. Bachelor's degree in Computer Science, Engineering, or related field
2. 7+ years of technical product management experience
3. Strong track record of delivering complex technical products at scale
4. Experience with financial technology, payment systems, or e-commerce platforms
5. Proven ability to translate business requirements into technical solutions
6. Experience leading cross-functional teams and influencing senior stakeholders
7. Strong analytical and data-driven decision-making skills
8. Proficiency in SQL and data visualization tools (e.g., Amazon QuickSight, Tableau, PowerBI)

PREFERRED QUALIFICATIONS

1. MBA or Master's degree in relevant field
2. Experience with environmental compliance or EPR regulations
3. Knowledge of EU payment systems and financial regulations
4. Track record of scaling technology platforms globally
5. Strong understanding of system architecture and technical trade-offs

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.