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Senior Product Manager (CRM and Customer Journey)
TN United Kingdom
Chandler's Ford
Hybrid
GBP 74,000 - 85,000
Full time
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Job summary
An innovative firm is seeking a Senior Product Manager to lead CRM-focused products and enhance the customer journey. This role offers the opportunity to modernize existing products while managing new initiatives and ensuring accountability for product outcomes. The ideal candidate will have extensive experience in product management, particularly within CRM systems, and a strong ability to analyze market trends. With a commitment to diversity and inclusion, this company provides a supportive environment for all employees. Join a dynamic team that values your contributions and offers excellent career progression opportunities.
Benefits
Qualifications
- Extensive commercial experience in Product Management, especially with CRM systems.
- Ability to take accountability and deliver value.
Responsibilities
- Enhancing products and services with the customer team.
- Monitoring product performance and informing the product roadmap.
- Conducting market research and competitive analysis.
Skills
Job description
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Client: Utilita Energy
Location: Chandler's Ford, United Kingdom
Job Category: Other
EU work permit required: Yes
Salary Range: £74,814 - £84,059 + 15% Bonus Scheme
Location: Remote / Chandler's Ford
Closing Date: Until filled
About the role:
Looking for an experienced Product Manager with a background in managing CRM-focused products and the customer journey? This role involves modernising current products, managing new products, and being accountable for product outcomes.
Responsibilities include:
- Working closely with the customer team to enhance products and services.
- Monitoring product performance and informing the product roadmap.
- Conducting market research and competitive analysis.
Who we are looking for:
- Extensive commercial experience in Product Management, especially with CRM systems and customer journeys.
- Ability to take accountability and deliver value.
- Experience in competitor analysis and opportunity identification.
We value diversity and strive to create an inclusive environment where everyone can be their authentic self.
Benefits include:
- Bonus scheme with personal and company elements.
- Career progression opportunities.
- 25 days annual leave plus bank holidays.
- Pension scheme with contributions.
- Access to event tickets, mental wellbeing resources, volunteering days, healthcare schemes, death in service benefit, and an Employee Assistance Programme.
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