Senior Product Manager - Commerce

TRSS; United Kingdom; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A global media organization in London seeks an experienced Senior Product Manager to enhance its commerce platform. This role involves defining product roadmaps, collaborating across teams to improve user journeys, and optimizing conversion rates. The ideal candidate has strong product management experience, analytical skills, and a background in commerce strategies. This position offers a hybrid work model and a variety of employee benefits.

Benefits

Hybrid Work Model

Career Development and Growth

Comprehensive benefit plans

Qualifications

• Demonstrable product management experience, with a focus on commerce strategies and user journeys.
• A proven track record in optimizing commerce processes for increased sales and improved user experience.
• Strong analytical skills and ability to leverage data to drive decision-making.

Responsibilities

• Define and own Reuters Connect’s product road-map.
• Work closely with cross-functional teams to improve customer outcomes.
• Perform market research and user analysis to identify pain points.

Skills

Product management experience

Optimizing commerce processes

Analytical skills

Communication skills

UX design understanding

Agile methodologies

Job description

Senior Product Manager – Commerce

We envisage the successful candidate being based in London, UK with hybrid working available.

Like the sound of combining your knowledge of e-commerce products with your interest in media? Want to play a key role in the build and launch of a platform that grants Reuters’ clients access to a wealth of media content and archive material, licenced globally? If so, this might be the role for you.

Reuters is looking for a Senior Product Manager - Commerce to support its content marketplace, Reuters Connect. Creativity meets commerce in this innovative team, and we provide premium content from top global contributors and media partners to seamlessly license Reuters (and its content partners’) media content. Reuters Connect gives our clients the ability to access all of Reuters content on a single platform - from the latest breaking news to footage in our archive dating back to 1896 – with additional content from over 100 of our global partners. We offer a wealth of text, live and non-live video, pictures, graphics and audio to both some of the world’s largest media organisations as well as niche and local outlets.

As we continue to evolve and develop our offering, we need a Senior Product Manager to grow Reuters Connect’s commerce platform and drive the transformation of our commerce strategy, enhancing the user journey from registration to transaction and completion. You’ll work closely with both engineering and design units as well as our commercial teams to develop and optimise the user experience and growth of the platform, keeping the needs of our varied customer base at the heart of everything we do.

About the Role

As Senior Product Manager - Commerce at Reuters, you will:

• Define and own Reuters Connect’s product road-map, with a specific focus on enhancing conversion rates and revenue across all touchpoints, ensuring alignment with Reuters’ overall business objectives.
• Work closely with cross-functional teams to identify, prioritize, and execute strategies that improve customer outcomes and drive significant business impact for Reuters.
• Perform comprehensive market research and user analysis to identify pain points and opportunities for improvement, integrating findings into product development. You’ll design modular, scalable, and efficient conversion flows that enhance user experience and optimize revenue potential.
• Utilize experimentation and A/B testing to optimize offer and experience effectiveness across various customer cohorts.
• Collaborate with Sales and Commercial Policy teams to maximize revenue through strategic product decisions.
• Lead the execution of product initiatives by collaborating closely with engineering, analytics, and design partners, ensuring accountability for the performance and measurement of product experiences.
• Clearly communicate product plans and commitments to diverse internal and external stakeholders - including executive leadership - ensuring transparency and alignment. Establish and track key performance indicators (KPIs) to measure success and guide decision-making.
• Incorporate customer feedback and analysis into product requirements to ensure products meet customer needs and achieve business objectives.

About You

You’re a fit for the role of Senior Product Manager – Commerce at Reuters if you have:

• Demonstrable product management experience, with a focus on commerce strategies and user journeys.
• A proven track record in optimizing commerce processes for increased sales and improved user experience.
• Strong analytical skills and ability to leverage data to drive decision-making.
• Excellent communication and leadership skills, with the ability to inspire and motivate cross-functional teams.
• Experience in user experience (UX) design and understanding of customer journey mapping.
• Familiarity with agile methodologies and experience in iterative product development.

What’s in it For You

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions.

We are an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters is proud to be an Equal Employment Opportunity Employer. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.