Senior Product Manager - Ascend Studio

Experian; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate Senior Product Manager to lead the Ascend Studio, an AI-first fraud and credit risk management experience. This hybrid role involves establishing product vision, coordinating with multiple teams, and utilizing data analytics to inform strategies. The ideal candidate will have a strong background in B2B SaaS, a client-centric mindset, and a proven track record in delivering AI-driven products. Join a forward-thinking company that values diversity and innovation, and help shape the future of financial services.

Benefits

Flexible work environment

Competitive compensation

Discretionary bonus

Pension

Healthcare

Sharesave scheme

25 days annual leave

3 volunteering days

Qualifications

• Expertise in creating team and partner visions.
• Ability to communicate complex technical concepts simply.

Responsibilities

• Establish product vision for Ascend Studio aligning with customer needs.
• Lead end-to-end customer experience for Ascend Studio.

Skills

Strategic expertise

Knowledge of fraud and ID verification

Experience delivering AI-driven products

Client-centric mindset

Technical fluency

Communication of complex concepts

B2B user experience delivery

Financial services experience

Identity and Fraud Solutions experience

Global product localization

Job description

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Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Job description

We are looking for a product leader passionate about applying technology to solve complex customer problems and experienced in designing world-class B2B SaaS experiences. As the Senior Product Manager for Ascend Studio, you will lead product strategy and customer design to launch the Ascend Studio, an AI-first fraud and credit risk management experience. You will work in a matrixed organization, navigating across multiple product portfolios. Experience leading large-scale global software launches is a plus.

This is a hybrid London-based role reporting to the Product VP for Ascend Platform.

Primary Responsibilities

1. Establish product vision for the Ascend Studio, aligning it with customer needs and company goals.
2. Lead the end-to-end customer experience for Ascend Studio.
3. Develop a strategic vision for AI-enabled workflows, strategies, and insights across credit, identity, and fraud use cases.
4. Coordinate with multiple partner product teams to align on a common backlog.
5. Collaborate with regional product leaders to ensure prioritization across the global portfolio.
6. Conduct client-centered research with UX, regional product, marketing, and sales teams to gather customer insights that inform the global roadmap.
7. Use data and analytics to inform product strategies and measure success.
8. Manage the product roadmap and oversee successful releases.
9. Advocate for the product across the broader Experian organization.
10. Build a comprehensive market landscape perspective.
11. Provide leadership in roadmap planning and Go-To-Market processes within the Identity and Fraud portfolio to maximize client impact.

Qualifications

• Strategic expertise in creating team and partner visions.
• Knowledge of the fraud and ID verification market, including key players, use cases, trends, and digital data collection basics.
• Experience delivering AI-driven products.
• Client-centric mindset, with a desire to understand and challenge customer pain points.
• Technical fluency to collaborate effectively with technical teams.
• Ability to communicate complex technical concepts simply and confidently present to leadership and clients.
• Proven track record in delivering excellent B2B user experiences.
• Financial services experience.
• Experience with Identity and Fraud Solutions.
• Expertise in global product localization.

Additional Information

Benefits include:

• Flexible work environment: hybrid or in-office options.
• Competitive compensation and discretionary bonus.
• Core benefits: pension, healthcare, sharesave scheme, and more.
• 25 days annual leave plus 8 bank holidays, 3 volunteering days, with options to purchase additional leave.

Experian is an Equal Opportunity and Affirmative Action employer. We value diversity and inclusion, ensuring everyone can succeed and bring their whole selves to work. If you require accommodations due to disability or other needs, please inform us early.

Learn more about working at Experian and our initiatives to create a better tomorrow.