Senior Product Manager - AI-Driven Higher Ed

Elsevier; Budock Water; On-site; GBP 70,000 - 100,000; Full time

Job summary

Interfolio from Elsevier enables academic leaders to effectively advance higher education institutions, their faculty, and their staff. You will own a product or a substantial area within Interfolio’s Faculty Information System, developing strategy, leading discovery, and guiding delivery from concept through launch, creating value for customers and supporting business outcomes.

Working in a dynamic environment, you will collaborate across functions, use evidence to inform decisions, and help

Qualifications

• Substantial product management experience with ownership of a product or significant area within a complex product.
• Track record of taking products from discovery through launch and ongoing improvement.
• Strong customer discovery skills and translating insight into strategy and delivery decisions.

Responsibilities

• Develop and communicate a product vision and roadmap aligned with customer needs and business strategy.
• Prioritise opportunities using customer value, commercial potential, delivery effort, and technical constraints.
• Build evidence-backed business cases and contribute to investment, pricing, and packaging decisions where relevant.
• Understand how your product area connects to the wider institutional ecosystem and workflows.
• Identify opportunities where AI could improve customer workflows and validate business value.
• Build direct relationships with faculty, researchers, and institutional users to understand their goals, workflows, and challenges.
• Lead discovery activities with design, research, and engineering partners, testing assumptions before investing in solutions.
• Coordinate go-to-market planning and launch activities with marketing, sales, customer success, support, and other stakeholders.

Skills

Product management

Product lifecycle

Customer discovery

Generative AI

Job description

Interfolio from Elsevier enables academic leaders to effectively advance higher education institutions, their faculty, and their staff. You will own a product or a substantial area within Interfolio’s Faculty Information System, developing strategy, leading discovery, and guiding delivery from concept through launch, creating value for customers and supporting business outcomes.

Working in a dynamic environment, you will collaborate across functions, use evidence to inform decisions, and help