Senior Product Manager

Elsevier; Greater London; On-site; GBP 75,000 - 110,000; Full time

Job summary

Interfolio from Elsevier enables academic leaders to advance higher education institutions, their faculty, and staff, trusted by more than 500 colleges since 1999. This role focuses on shaping product strategy within the Faculty Information System to deliver meaningful improvements.

As Senior Product Manager I, you will own a product area within Interfolio’s Faculty Information System, lead discovery, and guide delivery from concept through launch to create measurable value for customers and the

Qualifications

• Proven track record from discovery to launch and ongoing improvement.
• Strong customer discovery skills and translating insights into strategy and delivery decisions.
• Hands-on experience with AI-assisted product development and evaluating outputs.

Responsibilities

• Develop and communicate a product vision and roadmap aligned with customer needs and business strategy.
• Prioritise opportunities using customer value, commercial potential, delivery effort, and technical constraints.
• Build evidence-backed business cases and contribute to investment, pricing, and packaging decisions where relevant.
• Understand how your product area connects to the wider institutional ecosystem and workflows.
• Identify opportunities where AI could improve customer workflows and validate business value.
• Build direct relationships with faculty, researchers, and institutional users to understand their goals, workflows, and challenges.
• Lead discovery activities with design, research, and engineering partners, testing assumptions before investing in solutions.
• Coordinate go-to-market planning and launch activities with marketing, sales, customer success, support, and other stakeholders.

Skills

Product management

Customer discovery

AI in product development

Cross-functional collaboration

SaaS product fluency

Tools

SDD methodology

Generative AI tools

Job description

Are you passionate about building products that help higher education institutions make better decisions and support faculty success?

Do you enjoy turning customer insight, data, and emerging technologies into meaningful product outcomes that deliver measurable value?

About our Team

With innovative products designed to support the entire faculty lifecycle, Interfolio from Elsevier enables academic leaders to effectively advance higher education institutions, their faculty, and their staff. We have been trusted by more than 500 colleges and universities since 1999.

About the Role

As a Senior Product Manager I, you will own a product or a substantial area within Interfolio’s Faculty Information System. You will develop product strategy, lead discovery, and guide delivery from concept through launch, creating value for customers and supporting business outcomes. Working in a dynamic environment, you will collaborate across functions, use evidence to inform decisions, and help teams deliver meaningful improvements through iterative product

development.

Responsibilities

• Develop and communicate a product vision and roadmap aligned with customer needs and business strategy.
• Prioritise opportunities using customer value, commercial potential, delivery effort, and technical constraints.
• Build evidence-backed business cases and contribute to investment, pricing, and packaging decisions where relevant.
• Understand how your product area connects to the wider institutional ecosystem and workflows.
• Identify opportunities where AI could improve customer workflows and validate business value.
• Build direct relationships with faculty, researchers, and institutional users to understand their goals, workflows, and challenges.
• Lead discovery activities with design, research, and engineering partners, testing assumptions before investing in solutions.
• Coordinate go-to-market planning and launch activities with marketing, sales, customer success, support, and other stakeholders.

Requirements

• Substantial product management experience with ownership of a product or significant area within a complex product.
• Track record of taking products or capabilities from discovery through launch and ongoing improvement.
• Strong customer discovery skills and experience translating insight into product strategy and delivery decisions.
• Practical experience with SDD or an equivalent agentic product development approach.
• Hands-on experience using generative AI and AI assistants in product work, with examples of improved quality, speed, or learning.
• Sound judgement about when to use AI, how to evaluate outputs, and when human review is essential.
• Experience working closely with engineering and design teams.
• Technical fluency to discuss SaaS products, APIs, integrations, data, and architectural trade-offs with technical partners.

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.