Senior Product Manager, Acquisition — TodayTix →

TodayTix Group; London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

TodayTix is seeking a Senior Product Manager to enhance user acquisition through strategic funnel optimization across its platforms. The ideal candidate will thrive in a dynamic environment and will specifically focus on increasing first-time conversion rates while collaborating with cross-functional teams. This role is pivotal in driving growth, user experience, and business strategy within the realm of digital ticketing for live events.

Benefits

Hybrid work environment

Flexible work from anywhere

Generous pension match

Complimentary tickets to shows and events

Employee Assistance Programme

Healthcare cash plan

Three months of fully paid Parental Leave

Annual Professional Development Budget

Cycle to work scheme

Qualifications

• 6–8 years of product management experience at a leading consumer or e-commerce brand.
• Fluency in experimentation and data analysis.
• Experience in a global product role, including work across multiple markets.

Responsibilities

• Own and optimize the acquisition funnel across the TodayTix website and app.
• Identify and prioritize opportunities using data and user insights.
• Lead A/B testing efforts for conversion rate optimization.

Skills

Data analysis

Product management

Strategic thinking

Communication

Job description

About TodayTix Group:

TodayTix Group, TTG, is the global e-commerce leader for cultural experiences. Founded in 2013, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology.

Through powerful consumer matchmaking technology and our expansive portfolio of brands, including TodayTix, New York Theatre Guide, London Theatre Guide, Show-Score, Arthouse, and Secret Cinema, TTG has an intimate understanding of its millions of customers. We optimize partner relationships by providing unparalleled access to engaged audiences to generate meaningful revenue, transforming the way tickets are sold. With an ever-expanding global network of theatres, producers, and cultural institutions, frictionless technology, and vast data and insights, TTG is at the forefront of the digital transformation of culture.

Life at TodayTix Group

We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.

New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.

Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work.

We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.

About the Role:

TodayTix is on a mission to find a seat for everyone. We connect audiences to live entertainment experiences they’ll love, making it easier, faster, and more joyful to discover and buy tickets. We're a diverse, dynamic team united by a shared love for live experiences. We foster an environment of innovation, collaboration, and continuous learning, offering unparalleled opportunities to make a meaningful impact.

We’re seeking a Senior Product Manager to lead our acquisition product efforts globally—someone who thrives on data, moves fast, and obsesses over what makes a user convert. In this role, you will own the user journey from first touch through to first purchase, driving improvements in conversion rate, value communication, and pricing display across our global marketplace. You’ll partner closely with product managers focused on retention and lifecycle, as well as with marketing and creative teams to ensure a seamless experience across channels.

This role sits at the intersection of growth, user experience, and business strategy. It’s perfect for someone who combines a consumer product mindset with a sharp performance orientation—someone who’s excited to experiment, iterate, and win fast.

Please note: This is a full-time position and qualified candidates must be based in the greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week.

Success Metrics:

• First-time conversion rate uplift: Increase the percentage of new users who complete a purchase within their first session or within a defined activation window (e.g., 7 days).
• Acquisition-driven revenue growth: Contribution of acquisition funnel optimizations to topline revenue, broken down by region.
• A/B test velocity and impact: Track the number of A/B tests shipped each quarter and the percentage that lead to statistically significant positive outcomes. Targets to be defined as baseline data is established.
• Improvement in acquisition funnel KPIs: Includes bounce rate, CTR on key landing pages, and drop-off rates across onboarding steps.
• User satisfaction with first-time experience, as measured by user surveys, NPS, or app store reviews (filtered by first-time users or sessions).

What You’ll Do:

• Own and optimize the acquisition funnel across the TodayTix website and app (iOS and Android). This includes category and other landing pages, PDPs and onboarding flows
• Identify and prioritize opportunities by using data, experimentation, and user insights to uncover pain points and drive measurable improvements across onboarding, show discovery and pricing displays.
• Partner closely with our performance marketing team to align on user intent, landing experience, and personalization opportunities
• Lead A/B testing efforts around conversion rate optimization, working closely with design, research, and data
• Collaborate with other TodayTix product managers to ensure smooth handoffs and holistic thinking across the customer journey
• Champion global thinking across markets (UK, US, Australia), adapting acquisition strategies to local needs and nuances
• Monitor KPIs daily, flag risks early, and build product strategies rooted in measurable impact

We’re Looking for Someone With:

• The ability to solve for global needs and make local market adaptions in digital experiences
• 6–8 years of product management experience at a leading consumer or e-commerce brand
• Clear track record of fully owning and optimizing conversion funnels, with fluency in experimentation and data analysis
• Strong strategic thinking, analytical and communication skills—can clearly articulate product vision, tradeoffs, and size and track business impact
• Experience in a global product role, including work across multiple markets
• Comfort working in fast-paced, highly collaborative environments with hybrid and cross-functional teams
• An understanding of the relationship between brand, marketing and product and how they work together to create customer engagement

Good To Know:

TodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits. Here are a few of our favourites:

-Hybrid work environment (blend of in-office and at-home days)

-Up to 4 weeks per year of flexible 'work from anywhere'

-Generous pension match

-Access to a bespoke Pension scheme

-Complimentary tickets to shows and events

-Employee Assistance Programme

-Access to a corporate rate Vitality PMI plan

-Healthcare cash plan

-Season Ticket loans

-Birthday off

-Three months of fully paid Parental Leave

-Employee Charity Donation Matching

-Work From Home budget

-Annual Professional Development Budget

-Cycle to work scheme

-Employee Referral Bonus

TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.

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