Senior Product Governance Manager

TN United Kingdom; Macclesfield; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Senior Product Governance Manager, where you will lead a dynamic team to ensure that UK propositions deliver exceptional customer outcomes. This role involves collaborating with key stakeholders, conducting fair value assessments, and overseeing regulatory compliance. With a strong focus on financial services and product governance, you will play a crucial role in enhancing processes and managing risks. Enjoy a hybrid working style and a range of benefits, including generous annual leave and pension matching, in a supportive and inclusive environment that values diverse perspectives.

Benefits

28 days annual leave plus bank holidays

Up to 14% employer pension matching

Private medical insurance

Qualifications

• Strong background in financial services and product governance best practices.
• Detail-oriented with exceptional analytical and problem-solving skills.

Responsibilities

• Deliver fair value assessments and ensure good customer outcomes.
• Continuously improve processes to benefit customers and stakeholders.

Skills

People Management

Analytical Skills

Problem-Solving

Stakeholder Engagement

Product Governance Knowledge

Customer Focus

Job description

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Senior Product Governance Manager, Macclesfield

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Client:

Royal London

Location:

Macclesfield, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

a2c15b824e3f

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Job Title: Product Governance Senior Manager

Contract Type: Permanent

Location: Edinburgh or Alderley Edge

Working style: Hybrid 50% home/office based

We are seeking a highly skilled and experienced Senior Product Governance Manager to join our team based in either our Edinburgh or Alderley Edge offices.

As the Senior Product Governance Manager, you will lead, support, and develop the Product Governance Team in delivering value-added and effective oversight of all UK propositions, involving key stakeholders in the UK Customer Team and the wider Group.

Your responsibilities include providing insights on the delivery of or risks to good customer outcomes, including the likelihood of foreseeable harm, through fair value assessments and ongoing monitoring.

The ideal candidate will have a strong background in financial services and extensive knowledge of product governance best practices. You should be detail-oriented with excellent analytical and problem-solving skills, and possess exceptional communication and people management abilities to effectively engage and influence stakeholders across the organization.

About the role

• Deliver fair value assessments and ongoing monitoring to ensure propositions deliver good customer outcomes.
• Continuously improve processes to deliver value for customers, members, and stakeholders.
• Support Directors and Heads of Proposition in managing risks related to customer outcomes.
• Escalate significant issues, risks, or failures to deliver required actions.
• Oversee and deliver regulatory and business reporting, ensuring accuracy and compliance.

About you

• Experience in people management.
• Relevant experience in product management or similar roles.
• Strong customer focus and passion for delivering good outcomes.
• Ability to influence peers and management.
• Knowledge of Pensions, Protection, Life, and Savings propositions.
• Understanding of the financial services industry and regulatory environment.

About Royal London

We’re the UK’s largest mutual life, pensions, and investment company, offering protection, long-term savings, and asset management products and services.

Our commitment is to create an inclusive, responsible, enjoyable, and fulfilling workplace, underpinned by our Spirit of Royal London values: Empowered, Trustworthy, Collaborate, Achieve.

We offer great benefits, including 28 days annual leave plus bank holidays, up to 14% employer pension matching, and private medical insurance. Details of all benefits can be found on our website.

Inclusion, diversity, and belonging

We celebrate and value diverse backgrounds and cultures. Our diverse perspectives give us a range of skills, recognized and respected regardless of background.